Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine
My SAECO superautomatica is approx. 10 years old and 230v (bought in Germany). Last week I started to make coffee, heard a pop, hiss and then steam came out of the top two vents. Subsequently, when attempting to make coffee, 1) the water leaks into the bottom housing; 2) coffee grinds show up dry in the drawer; 3) no water or coffee comes out of where it should; 4) no steam or water will come out of the wand; 5) it takes longer for the water to heat up. Is this the boiler/coil (or something else) and if so, how do I fix it? Appreciate any help. Thanks
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Look on the left side where the box should be. In the left side towards the botton there is a long opening. Take plastic knife and slide it in while the machine is on and blinking and see if the brew unit will cycle. The drip tray has to be in for this to work. There is a metal bar that has to be pushed toward the rear of the machine to cycle the brew unit.
Posted on May 22, 2009
In order to proceed with decaling of the espresso machine you need to have the solution appropriate for decaling an espresso machine.
Different brands of espresso machines, like Krups, Saeco, Gaggia e.t.a. have their own brands of decaling solutions. You should know that all of these are similar products so you can use them in all different bands if you don't have the one of you specific brand without any problem. So if you have Krups machine and you can only find Saeco decaling solution you can use it with the same results.
One thing you should have in mind Never use any Vinegar as a decaling solution since this will destroy some parts of the machines not instantly but in long term since vinegar is corrosive to this parts.
So the first thing is to remove any water fitters or small softeners that are included in you water tank. Fill the water tank with water up to maximum, dissolve your solution in the water you do need only two to three spoonfuls of solution.
Switch on the machine and wait to warm up. When the machine is ready you can turn the water knob and start getting some water in a pot. Leave it for a couple of minutes and then again the same. Do these until you draw off all the water with dissolve solution. After that leave the machine for more than 20 minutes. Remove then the remaining water with solution from the water tank, rinse it and fill it with fresh water. Now draw again continuously hot water from the machine in order to rinse it completely.
The last portion of hot water taste it to be sure that is pure clean and if not refill the water tank again and perform another rinsing.
Now the machine is ready to be used again.
Try to do decaling every 20 to 30 days.
If you plan to leave the machine unused for along time perform a decaling in order to avoid the possibilities of having the machine stuck when you will try using it again after a long time.
A machine which is used frequently every day is more secure to work fine even without any decaling but machines which are used rarely is more possible to have problems of stacking out in water outlet or coffee outlet.
Posted on Jul 01, 2010
Tips for a great answer:
Mar 20, 2014 | Saeco Vienna SuperAutomatica Coffee...
Jan 07, 2013 | Saeco Vienna SuperAutomatica Coffee...
Jan 03, 2011 | Saeco Vienna SuperAutomatica Coffee...
Feb 27, 2010 | Saeco Vienna SuperAutomatica Coffee...
Dec 24, 2009 | Saeco Vienna SuperAutomatica Coffee...
Oct 25, 2008 | Saeco Vienna SuperAutomatica Coffee...
Oct 21, 2008 | Saeco Vienna SuperAutomatica Coffee...
72 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: