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1.replace drum unit
2.go to Additionan option then press * and 2and 8 at a time and go to Function and copier and Developer increase the developer number after that you will be able to resolve this but the Quality of print/copy is not good.
You can either view, or print the transaction reports. The machine should print out automatically after 32 transactions, or you can print manually. To print out manually after each transacton, from the control panel select "function", 6, 1, set key. Pesssing key 1 will print journal, pressing key 2 will let you view journal. To set the printing of transaction report for all sent faxes, you can get into the fax parameter setting #13, and scroll to your selection using the up (^), or down keys.
Hi. The PCR-T470 is only a single roll machine, so if you had them printing at the same time, you would be handing the customer your journal when you gave them their receipt. This machine can be setup either as journal only (in which case you use the black takeup reel that sits inside the printer housing), or receipt mode (in which case you have the paper coming out of the front of the printer cover). The best thing about single roll machines is that when you have them in recipt mode (recommended), you can print the journal out of memory whenever you want. to do this, turn the key to X mode and press RC button until you see 'electronic journal', then press CASH to print it. you might be able to reset the journal by doing the procedure in Z mode (the manual isn't clear about this). Give it a try.
Hope this helps. Let me know if you have more trouble.
Hi. The journal side should always print (right side of printer). There is no way to turn it off. If it is feeding the journal paper, but not printing, then you may have the roll in back to front (in the case of thermal printers). If it doesn't feed at all, then you may have a feed problem. In this case it will usually be printing over the same place on the roll continuously. Another thing to test is whether it prints on both rolls when printing Z reports.
If none of this helps, then please let me know the brand and model number, and I will try to suggest more checks.
Try to printing a configuration page from the print board if this works check all your network cables then try to PING the copier by...
Go to START on computer
then type "cmd"
then type ping
press the space bar once
then the ip address in full and press return
if your network is ok you should get a signal return
and NOT a timed out message
If your network is ok
Try deleting the printer and re-loading the print driver making sure the IP address is the same as the one on the configuration page.
If you require more help please get back to me