Question about Polycom SoundPoint 330 IP Phone

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Polycom 330 cannot connect to internet through sagemcom modem

The phone won't reach internet and the modem does not recognize the phone sagemcom f@st 2864

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See the diagram attached, However you must call or go to the website from your supply in both cases,and get the support via ONLINE chat and fix it.
God bless you
polycom 330 cannot connect to internet through sag - e44c681f-7f58-4465-83f3-c2bf89e89ecb.png7b84a7cb-2c62-48be-9ce4-8def0d3f0f25.jpg

Posted on Nov 25, 2013

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goodluck!

Posted on Jan 02, 2017

Douglessd
  • 284 Answers

SOURCE: How do I set up my voice mail on my Polycom IP 330 Phone?

Voice mail is probably a feature provided by your service provider.
I have a PBX with several different viop phones configured.

The voice mail is stored on the PBX you just need to configure the message waiting light on the phone and possibly a speed button that automatically dials the voice mail code.

I assume that you don't have a PBX and an internet service provider / voice service provider has those features available for you. They should have the documentation you need to configure the phone. If they specifically support your model phone you are in luck. Otherwise you will have to adapt from their generic description.

I have noticed that some really cheap voice plans don't include voice mail.


Hope this helps.


Posted on Jul 08, 2009

brodie7838
  • 11 Answers

SOURCE: i am unable to push the configuration files into polycom soundpoint ip 330 through tftpd

This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Posted on Jan 12, 2010

  • 76 Answers

SOURCE: how much internet speed is required to run polycom

For one line, you need both upstream and downstream of 90kbps for good quality.

Posted on Mar 02, 2011

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1 Answer

Connect to sagemcom f@st 2864


1) reset the phone to the original manufactury default see your Menu AND do it 2) call to the supplier manufacturer Modem, and get the support via ONLINE chat for to fix it.

God bless you
b235680d-1612-40cc-8e63-374bf43acd42.png803a2f89-f02a-45cc-90fb-71dee77b074f.jpg

Nov 24, 2013 | Polycom SoundPoint 330 IP Phone

1 Answer

How much internet speed is required to run polycom soundpoint 330


For one line, you need both upstream and downstream of 90kbps for good quality.

Mar 02, 2011 | Polycom SoundPoint 330 IP Phone

1 Answer

Plycom ip330 phone - works fine when connected directly to Brighthouse modem, however when brighthouse modem connected to belkin router then to phone says - waiting for network to initialize, please help


sounds like your belkin router is not setup as a DHCP server or the DHCP is disabled. The DHCP in the belkin assigns addresses to the internal network, the error "waiting for network to initialize" means that the phone is waiting for an IP address, to which its not getting. When you connect directly to your modem you get an IP from your Internet service provider. I'll bet your internal network is setup using "static" ip addresses, if thats the case you will need to surf into the phones web console and set a static IP address. Or the opposite, enable DHCP in the belkin. hope that clarifies things a little.

Aug 28, 2010 | Polycom SoundPoint 330 IP Phone

1 Answer

How do I set up my voice mail on my Polycom IP 330 Phone?


Voice mail is probably a feature provided by your service provider.
I have a PBX with several different viop phones configured.

The voice mail is stored on the PBX you just need to configure the message waiting light on the phone and possibly a speed button that automatically dials the voice mail code.

I assume that you don't have a PBX and an internet service provider / voice service provider has those features available for you. They should have the documentation you need to configure the phone. If they specifically support your model phone you are in luck. Otherwise you will have to adapt from their generic description.

I have noticed that some really cheap voice plans don't include voice mail.


Hope this helps.


Jul 08, 2009 | Polycom SoundPoint 330 IP Phone

2 Answers

Can you help me i need username and password for a 330


Did you try the manual on Polycom's website?

SIP Admin Guide:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

If you really need it spelled out for you, your answer is on page 4-99

May 28, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

Connection Problem


I think you have to have the upgraded cable modem with the rj11 on the back in order to pull the voip dialtone. Hope this helps

May 14, 2009 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Polycom IP 330 SIP C Will not boot up


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Dec 16, 2008 | Polycom SoundPoint 330 IP Phone

1 Answer

I am unable to push the configuration files into polycom soundpoint ip 330 through tftpd


This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Aug 28, 2008 | Polycom SoundPoint 330 IP Phone

1 Answer

Comcast Cable Modem with Polycom Soundstation Premier


Try adjusting the ringer volume, dial tone volume, and speaker volume. Make sure that the ringer type selection is not set to off. Also make sure that you are not bridging your call.

You can also use the Upgrade feature built into the phone to look for updates which may resolve your issue.

If this has only started happening recently, Restore the default settings and see if it resolves your issue.

Mar 20, 2008 | Polycom SoundStation

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