Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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I dont have permission to open my files

My computer stopped working and now I have taken it the IT technician to fix it, however, I need my files which are inside my hard drive. When I enter a new computer with my hard drive to look at my files it says I have no permission to view or edit the files, and when I go into security it says I cant do anything on the security settings either. It doesn't even ask for a password.

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  • 30 Answers

It sounds like you need to 'Take Ownership' of the files on your new computer - this is something you can do with a Hard drive formatted with the Windows / NTFS File system (You will need to be logged on with Administrator privileges on your new computer) - Connect your old hard drive to your new computer (using a USB interface / or directly via SATA / IDE) Open your 'My Computer' Folder using windows Explorer - Right Click the drive representing your old hard drive and choose Properties > Security > Advanced > Owner --- Click the Edit button and change the owner to the account you are currently logged on with -- then save and close the security properties dialog - The Next time you open the security properties dialog you should be able to change the level of access to "allow everything" - If this is applied to an entire Hard Drive and you choose to change the owner on all sub directories and items within them it may take several minutes or even longer with a large drive 500 GB / 1 TB etc...

Posted on Dec 21, 2013

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Posted on Jan 02, 2017

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SOURCE: My computer recognizes the WD but i cant view my files

Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

Posted on Jun 25, 2009

howvics
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SOURCE: Access is denied on picture and video clip file.

I had the same problem before. Unfortenatly this has to do with owner permissions set on on your old device and not recognising or accepting this permissions on the new.
If you still have your old device working then change the permissions for all files to "full control" for "everyone" and then copy. this is will solve the issue.

Posted on Aug 07, 2009

  • 93 Answers

SOURCE: My computer recognizes the western digital but i cant view my files.

just update the chipset drivers of ur system form the vendors site,,, tat ll solve the issue...

Posted on Sep 20, 2009

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SOURCE: Can't drag items into WD external hard drive (Mac OS X)

OK Where did the files on the drive come from if you can't write to it?
I'm suspecting that It's come from a PC and the disk is formatted NTFS.
Macs can read the NTFS but cannot write to it. They can read and write to FAT and other DOS formats.
If you are only going to use it on your Mac then you will have to reformat the drive.
First, copy every file you need to keep onto your HD (if you have room) then use Disk Utility (in the Utilities Folder) to erase and refomat as Mac OS Extended (Journalled).
Then copy all your files back on
If you need to use the drive on both Mac and Windows use the MS_DOS (FAT) option.

Posted on Oct 17, 2009

  • 218 Answers

SOURCE: wd external hard drive stopped working

Sounds like you need to create a new partition, and if you find that a partition already exists, delete it and create another.

Posted on Jan 03, 2010

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Windows cannot access specified device path or file


Windows cannot access the specified device path or file. You may not have appropriate permissions.What's annoying about this message is that sometimes it has nothing to do with permissions at all! Here's a couple of possible ways to fix it, depending on your system.
Note: First, restart your computer in Safe Mode (only XP and Vista) and see if you can open the file or programs in question. If so, it's not a "real" permission issue, it's a program or process on your computer that is giving the error.

The best solution that has worked for most people is to simply uninstall Internet Explorer enhanced security configuration.
Method 2 - Turn off anti-virus or firewall If you are having this issue in Windows XP or Windows Vista, then your problem is probably related to an actual permission issue.
Norton Internet 200X, Bitdefender, AVG anti-virus, Trend Micro 200X can all cause this problem. If you have any of these programs installed, make sure to disable them and test it you can run programs, open files, etc.
If so, then you'll have to either use a different program or find something on the Internet about to how to configure your software to not interact badly with Windows.
The same thing can also happen with an overly aggressive firewall. If you are running Comodo firewall or something similar (other than the basic Windows Firewall), then disable that also.
Method 3 - Unblock the file If neither of those two methods worked, the file may be blocked by Windows. Note that this is only for Windows Server 2003 and higher.
When you copy an EXE file from another computer to a Windows Server 2003 box, there is what is called a blocked property set on the file. This is due to the increased security on servers.
Right-click on the file and choose Properties. You'll see a button called Unblock at the bottom.


Method 4 - Real permissions issue Finally, you may actually have a permissions issue. In this case, make sure you are an Administrator or you are part of the Domain Admins group if you are in a domain.
Also, you can try right-clicking on the file and choose Run As. Then type in the Administrator credentials and try to run the file. If you are able to run it, that means you account is not setup properly or is not in the rightuser group.

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Actually, I have a similar problem.

If you get an error message that says something like "You do not have permission to access this file" or "Access Denied" then these steps should be a temporary fix:
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