Question about Whirlpool GI5FSAXVY Stainless Steel Bottom Freezer French Door Refrigerator

1 Answer

Neither the refrigerator or freezer temperature controls work. Can't adjust them and food is freezing in the refrigerator.

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  • 52 Answers

Sounds as though the thermostats have both gone. Before you replace them remove the mains plug. Fridge is easier than the freezer. The wire on the freezer runs under the top shelf usually. Good luck

Posted on Nov 24, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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huuum
  • 750 Answers

SOURCE: Side by Side Whirlpool Refrigerator: Refrigerator is freezing food

Hi, riverbyfarm
You did try what i would of recommended first!
The resetting of the system by, turning off the controls of the freezer and the fridge first and then unplugging it or if you can't reach the plug, to throw the breaker off for 5 minutes!
That is a possibility in the order that I described!!!!!

Second I ask, is the freezer packed full to the hilt with packages?
In some refrigerators if the frozen food covers the air vents in the freezer cause they are plied sky high and deep in the freezer it can cause a problem.
The freezer and fridge share the air and have to have the vents or passages free so to allow sharing of the cold air!
Let me know if the measures as I prescribed have an affect.

Waiting for your reply!
Bless You Huuum

Please do not forget to enter a rating here before you sign off.
Thank You.

Posted on Sep 21, 2008

SOURCE: our refrigerator just started not freezing in the

If nothing has changed in the way it sounds i/e noisy, rattling etc. it just may be old and need a recharge on coolant. Costly when you consider tech time, trip charge, coolant etc. Good luck

Posted on Aug 21, 2009

  • 2468 Answers

SOURCE: whirlpool (er6ahkypqoo) refrigerator temperature

the rtc contactor overload on the compressor body is not holding in anymore and is short cycling the compressor you will need to access the compressor in the rear of the unit,remove the spring clip that holds the overload rtc and run capacitor on the compressor body,then unplug this from the compressor side body and replace it,then reverse the procedure

Posted on Jan 08, 2010

  • 401 Answers

SOURCE: I have a Whirlpool ED22DQXEW01 regrigerator. If I

This sounds like a faulty cold control.

Posted on Jan 09, 2010

heatman101
  • 43501 Answers

SOURCE: I have ED25PQXDW01 Whirlpool refrigerator. Both

Hi,
As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Posted on May 24, 2010

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1 Answer

Why is the refrigerator side is freezing food


First some fridge 101, the refrigerator/freezer models cool by directly refrigerating the freezer section and the refrigerator section is cooled when "some" of the cold air from the freezer is directed over to the refrigerator side (typically by a fan) to keep food fresh and not frozen a temperature controlling damper opens and closes to regulate the temperature of the fridge by introducing more or below freezing air into the cabinet. In older models where the freezer was on top the air simply "gravity" drained into the refrigerator cabinet, if the food was too cold you turned the fridge knob up and less air sank from the freezer to the fridge, simple but effective.

When you adjust the temperature level it controls the freezer temperature and this turns the compressor on and off to keep the food frozen. There is typically a knob or lever and some even have electric dampers that open and close to direct more or less air from the freezer and direct it to the refrigerator cabinet based on your temperature requirements.


Now that you know how it works there are a couple things to check. If the condenser coil is plugged with dust the internal system pressure will rise and in some cases make the fridge an over achiever and can chill too much so check/clean the condenser coil. Check the freezer temperature control and turn in up, also make sure the fridge temperature control setting is not set too cold.

Finally as the temperature changes around the refrigerator it will have an effect on the inside of the fridge too so expect to turn it up and down as the environment changes, down in the summer and up in the winter.

Hope the novel helps to resolve your issues.

Nov 01, 2017 | Refrigerators

1 Answer

PSC23NSTESS FREEZING VEGTABLES


Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
  • If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
  • The fresh food control should be at the normal setting of 5.
Freezer on Top Models
First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
  • Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
  • If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.

Nov 01, 2012 | GE CustomStyle PSC23NSTSS Stainless Steel...

1 Answer

De Dietrich fridge freezer temperature


thermosyat in fridge posibly stuck

Aug 04, 2012 | De Dietrich Refrigerators

1 Answer

Too cold


Refrigerators and freezers have a thermostat control inside the refrigerator compartment. It is normally some type of dial with numbers and a graphic indicating warmer or colder.

Place a thermometer inside the cold box. Wait one hour and record the temperature. Adjust the thermostat one or two numbers warmer, then wait 12 hours and record the temperature.

The interior temperature for a refrigerator must be below 40F for food safety. A good range is 35-38F.

Jul 26, 2012 | KitchenAid KBFS25EVMS Stainless Steel...

1 Answer

It is a french door, items in the fridge part are freezing, what should temperature in freezer and fridge be?


The factory presets your temperatures to the MID / MID setting of 0? for the freezer and 37? for the refrigerator. Refrigerator adjustment range is -15? to +15? in the freezer and 33? to 47? in the refrigerator. Depending on ambient temperatures the temperatures will be + or - 6? the set point. Whenever you make a temperature adjustment, you need to wait 24 hours to notice any temperature difference.

To adjust your temperatures: Adjust controls according to your Use and Care guide. Start out by making sure your settings are at the factory setting of MID / MID. Make only one adjustment: Adjust one control and wait 24 hours before making another adjustment.

To measure temperatures: If you try to measure temperatures, it is important to follow these directions: Fresh Food Section: Put thermometer in a glass of water. Check the temperature during the first door opening after a long (8+hours) non-usage period (such as overnight or when you arrive home from work). Frozen Food Section: Put thermometer between two bags of vegetables. Check the temperature during the first door opening after a long (8+hours) non-usage period (such as overnight or when you arrive home from work).

For more information it may be helpful to look at http://www.whirlpool.com/ or contact your local whirlpool support number

May 17, 2011 | Whirlpool Refrigerators

1 Answer

I cannot adjust the fridge/freezer temperature


Hi, there

Purchase an appliance thermometer that is specifically made for refrigerators and freezers. These special thermometers were made to withstand cold temperatures and provide an accurate reading when exposed to such temperatures.

2Place the appliance thermometer in a glass of water.

3Set the glass of water with the thermometer in the refrigerator on the middle shelf.

4Check the temperature on the appliance thermometer after 24 hours.
The temperature should register between 37 and 40 degrees Fahrenheit (2 and 4 degrees Celsius) in order to store food safely.
Only barely above freezing -- say 34 degrees Fahrenheit (1 degree Celsius) is even better for food storage at the cost of slightly higher electricity consumption. But check that food is not slowly freezing in any part of the refrigerator, which could make it less palatable.

5Look for the temperature control dial inside the refrigerator if you have to adjust the temperature, and make it warmer or cooler.
If you can't easily see the control dial, check the owner's manual for a diagram that shows the location.
When looking at the refrigerator temperature dial, you may see numbers rather than degrees. The majority of refrigerators use a set of numbers, with the lower numbers representing cooler temperatures and the higher numbers representing warmer temperatures.

6Move the temperature dial in the necessary direction to adjust the temperature up or down. Be sure to move the dial only one number in either direction because it probably will not take much to change the temperature in the refrigerator.

7Adjust the temperature balance control if your refrigerator has such a dial or sliding switch. This allows you to direct more or less cold air to the refrigerator section from the freezer section.

8Wait at least 24 hours, and then check the refrigerator temperature again.


9Observe the amount of frost in the freezer section of the refrigerator if you are unable to properly set the temperature.

10Defrost the freezer if the amount of frost is more than .25 inches (.64 cm) thick.

11Repeat the steps as necessary until the temperature is within the safe range.

12Use a permanent marker to draw a line on the dial after you locate the best setting on the refrigerator temperature dial. This will give you a reference point in case your dial moves and needs to be adjusted in the future.

Hope that helps in solving the problem...

May 07, 2011 | Refrigerators

1 Answer

Refrigerator freezing food


Ah... where is that manual when you need it! Actually, the internet is WONDERFUL for such emergencies! I found a manual on the FixYa site for you in pdf format. It will be easier to find on your computer!
Now to the soluiton...
Generally with the top freezer designs the main thermostat controls the temperature of the freezer (which should be about -18°C or 0°F and the there is a slide control that allows a metered amount of cold air to drop down into the "fresh food" compartment.
As an immediate adjustment, turn the "Fresh Food" slider down 1 number LOWER that what it is set to at the moment. Is fresh food still freezing? Then put it down another number lower.
But you should also check the temperature of the freezer compartment with some appliance thermometer... leave it in for several hours or overnight for a proper reading if you've just added food to the freezer. It should be around -18°C or 0°F If you adjust the freezer, you may have to go back and readjust the fresh food setting.
I hope this helps! Don't forget to download the digital manual!
/denis

Dec 10, 2010 | Amana ATB2135HR Top Freezer Refrigerator

1 Answer

Refrigerator freezing food.


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Mar 08, 2010 | Refrigerators

1 Answer

Ffa70 hotpoint fridge freezer


Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.

May 18, 2008 | Hotpoint FFA70 Bottom Freezer Refrigerator

2 Answers

Food is freezing


usually there is an adjustment at the back for the difference between the fridge and freezer compartment. Often is just a vane that blocks freezer air, too much air would freeze the food. Normally you set the fridge thermostat for a normal food temp, then adjust the air to keep the food warmer than the freezer.

Jan 28, 2008 | Arctic Air R22CW Refrigerator

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