Question about Motorola Televison & Video
Bunches. Cable boxes don't receive per se. They unscramble a TV signal that the cable company puts on the cable. A satellite receiver takes a hi frequency RF signal that it recovers from the antenna(dish and electronics) converts it to a lower frequency. It then demodulates the signal and processes the audio and video components so you can see and hear the program.
Posted on Jan 13, 2014
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Posted on Jan 02, 2017
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Hello, this is Matthew Gonzales with DISH Network customer service. If you are not getting satellite signal, the problem can several different things, but here are a few things you can try. First, try a hard reset. To do a hard reset, you unplug the receiver from its power outlet, wait 15 seconds then plug it back in. The next step would be double checking you satellite cable. On the back of the receiver there should be a cable connected where it says "Satellite in", make sure this cable is secured from the receiver to the wall. After you do these steps, try running a check switch test (menu-6-1-1-check switch-test). If you are still not receiving satellite signal, a technician will be needed at the home to fix the issue. If this has not been resolved, please feel free to email me at firstname.lastname@example.org.
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