Question about HP LaserJet Pro P1102W Printer

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Message says printer is offline

My printer was in the middle of a job and suddenly gave me an error message and started saying it was offline. There is no jam (I checked) and I have turned it off and on, and restarted the computer.

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  • Master
  • 1,198 Answers

Sounds like your usb connector or cord. When you change the printer to a different usb outlet you may have to go to control panel and select the printer as the default printer. Always use the same plug if it works good.

Posted on Nov 24, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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All Office
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SOURCE: Mechanism Error - Print Cradle won't move! - HP 5650

This "plastic strip" is called the "carriage encoder strip". This strip dictates the timing of the carriage assembly. If the end slots aren't broken, you can re-attach it. Otherwise, you'll need to replace it. They are about $10.

Posted on Jul 03, 2007

SOURCE: hp 2355 all in one error message

mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.

Posted on Jul 03, 2008

  • 544 Answers

SOURCE: Paper jam that isn't

You could try a partial reset of the printer
Unplug the power cord
Reconnect power cord
When lights are flashing, press & hold On/Resume and PaperSize buttons
When only the On/Resume light is flashing, release both buttons
When On/Resume light is steady, reset is completed

Posted on Feb 22, 2009

  • 26 Answers

SOURCE: HP Officejet Pro L7780 constantly gives false"paper jam" error

Step 1:
======
The rollers should be cleaned if the paper fails to feed smoothly into the unit. All document and media rollers should be cleaned using a lint-free cloth lightly moistened with water.

1. The unit must be powered down and the power cord unplugged before cleaning the rollers. This will allow the rollers to be turned by hand in most cases. The paper should also be removed before cleaning the rollers.
2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers.
3. Open the unit and check the four small metal paper rollers (not the rubber rollers) in the interior of the unit. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers.
4. Close the unit and reattach the rear access door.
5. Plug the power cord back in and power the unit up. It should reinitialize for about 20 seconds.

6. Print another extended self-test page.

Step 2:
======

==== Partial Reset ====
Press and hold # and 3 button on the unit while plugging in the power cord.
Note: For models that are not fax capable, press Plus (+) instead of #.

==== Semi Full Reset ====
Press and hold # and 6 button on the unit while plugging in the power cord.
NOTE: For models that are not fax capable, press plus (+) instead of #.

==== NVM RAM Reset ====
Press and hold OK and Cancel button while plugging in the power cord

Posted on May 19, 2009

nyilasrobert
  • 627 Answers

SOURCE: Trying to print 'offline'.

So, if you want to print, the printer must be online. Offline method doesn't work to print. When the computer sayst that the printer is offline, it means ypur printer is turned off or you don't connected the printer to PC.
As in conclusion, if you want to print set the printer online.

Posted on Oct 05, 2009

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Try turning it off, pausing for a minute, and turning it back on again

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Check the following steps to fix printer offline error :

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Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.

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HP Printers have common behavior of going into sleep mode if not used for a while. If this happens every-time the printer goes to sleep mode and you find printing issue, try this simple step below

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Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix printer offline error :

http://printers.iyogi.com/errors/printer-offline-message.html

Hope this information helps you.

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