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open the door, loosen the two large screws (t20x or large flat head) near the top of the inner door, this will loosen the main outer door and you can slide it up and off. Look to the hinges and you will see retaining brackets held with two t20x screws, remove these and you then slide the rest of the door off enabling you to work on it on a flat surface. Lie it down with the broken glass as the lowest part. Remove two t20x screws from the two plastic holders near the top of middle frame, slide them out and remove the middle angled frame. Pay attention to which groove in the bottom of the door they are positioned for reassembly. You are now faced with a frame with absolutely mountains of t20x screws which will all have to be removed. when this is done, lift off the frame and you are left with the inner frame, broken glass and mesh panel. carefully take off the mesh screen and discard the broken glass ensuring that you do not inadvertently throw away the black thin seal (looks like a large rubber band). Use a toothbrush to ensure all glass is removed from the inner frame and that the inner edge of the frame is free from food debris etc (This is probably what caused the glass to shatter as the microwaves are attracted to food debris and would have cooked the glass causing a hotspot, this is usually evident if you look at the starting point of where the glass broke). Give the seal a clean also and reposition in the groove around the inner edge of the first frame. position the new glass panel, position the mesh screen and the middle frame. When putting all the screws back in, alternate them. left right top bottom until they are all back in (do not over tighten). Then reassembled the rest of the door by reversing the dismantling info. Let me know how you get on, please leave some feedback.
The membrane or main board has failed most likely. the display itself is built in the board...the beep usually follows some sort of fault code...its possible your having a voltage problem, like a burnt wire on L1 or L2 at the junction box or inside the oven itself. This is not easy to trouble shoot with limited info, but hope this gives you a general idea of what to look for...Bruce Denton
IF THE PILOT LIGHT IS LIT BUT THE BURNERS DONT FIRE IT IS PROBABLY THE THERMOSTAT. FREEZE A LARGE OVEN PROOF BOWL FULL OF WATER PLACE IT IN THE OVEN FOR TEN MINS TO COOL THE OVEN TO BELOW ROOM TEMP AND THEN TRY THE OVEN IF IT WORKS FOR A SHORT TIME THEN STOPS CHANGE THE THERMOSTAT
Hello there: the best product i have found for this is to take 2 cups of lemon juice in a bowl and put in a microwave fro 5 min then take out and pour over the area and leave sit for 30 to 60 seconds than simply wipe up with a wash rag And also if you take the wash rag and put back in the bowl with the lemon juice and put in the microwave for 3 min and then when it is done open the microwave and you will pleasantly be surprised on how clean the microwave is. (ok)? I hope you find this very helpful for you. Best regards Michael
I hope by now it is working. You have probably knocked a wire off or actually have broken the burner itself. Can you check it for continuity.It may not appear to be broken but the coil on the inside may be depending on how hard the board hit the element.