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Hit my app, screen goes black - Apple iPad 32 GB WiFi Tablet PC

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Depending on the App the chance that it simply is a hung app or an app which hasn't been updated to the latest iOS is great.

To see if it is a hung app you can do the 4 finger swipe up, or double click the home button at the bottom of the screen and see if you can find the app in the running app menu. If it is running close it and try to reopen the app. This may resolve the issue.

If this does not however try to restart the iPad by pushing the power button in the top right of the screen for a few seconds until the red "slide to power off" button appears. Then swipe to turn it off and let it sit for about 30-60 seconds.

Then push the power button again to turn the iPad on. (You will see the Apple logo at the center of the screen when it turns on again) Now try your App again.

If this still hasn't resolved the issue please contact the App Manufacturer ( you can find the information in the iTunes App Store and request a Support Ticket for them to help you out ).

I hope this helped you.

Posted on Dec 09, 2013


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Posted on Jan 02, 2017


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