Question about Acer Aspire 6920 Notebook PC

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Acer Aspire 6920 Restarts in Normal mode and works only in safe mode

My Acer Aspire 6920 Restarts in Normal mode and works only in safe mode. I reinstalled the Windows & professional and the problem remains same, i removed all the startup files from msconfig still same problem :(

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  • VaNu Dhungana
    VaNu Dhungana Nov 26, 2013

    @saranden i already formatted and installed a fresh windows 7 but also the problem remains same and another interesting fact is that the while installing it during the installation time also computer restarted several times and the main problem is that it works fine in safe mode

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  • 52 Answers

Sounds like the MBR ( boot files) are corrupted. Try formatting the hdd before you instal again. I'm sure you have a restore sector on the hdd in which case, if you have done anything to that then you'll need to have the restore disc set which usually comprises of the restore disc and the drivers disc. Either way....just make sure you format c and not d which is usually the resore partition. Good luck

Posted on Nov 24, 2013

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Posted on Jan 02, 2017

  • 133 Answers

SOURCE: acer aspire one is not starting up. It goes back to OS start up

there are two possibilities i can think of, one, a virus, two, a bad driver file. what you can do, is run it in safe mode, if it goes to the log in screen, you could log in, and when a dialogue box appears to run in safe mode, click yes. then, go to the start menu, then locate my computer, right click on my computer, and click on manage. A window will pop up that says computer management on the top. In the middle, click on system tools, then device manager, and it will show a list of all of the devices that are installed. Lots of times, your display driver is updated and causes your computer to be unstable, there fore, giving you the bluescreen error, which causes your computer to constantly restart. (make sure all recently installed devices are unplugged before doing this. new devices may also cause this error). look for any devices with an exclamation point, right click, and uninstall them, then restart the computer to see if it solves your problem. if not, then it might be a virus that activates with internet acces, if so, run your computer in safe mode, and run a virus scan and hope that it finds the virus. If that doesn't work, then what i recommend is try to back up your work in a flash drive or disk and running the backup disc that comes with your computer. to run that, sometimes your computer comes with a disc, run that disc and follow the instructions. if not, then sometimes it comes preinstalled, and have to press f10 on the first boot screen. if none of those options are available, then call the manufacturer and ask for the restore disc for your computer model. Good luck

Posted on Jun 27, 2009

  • 93 Answers

SOURCE: acer aspire one AOA150 starts normally. Comes to

Hi frnd..
Go to safe mode and create a new user account... also delete ur prevoius accont.. make sure u click on the option DELETE ACCOUNT ONLY.. the files of the deleted account will be stored in the folder with the deleted account name on the desktop of the new account.. also update the BIOS from the vendor site... Take care..

Posted on Sep 21, 2009

bronk50
  • 27725 Answers

SOURCE: acer

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer. Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System. Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue. if this hails to fix the problem http://support.microsoft.com/kb/307545/ restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer Windows Advanced Options Menu Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice Select safe mode with networking to download you could select the option start with command prompt you should be in DOS mode black screen type chkdsk/r/f which will scan for and attempt recovery any bad sectors and automatically fix any corrupt files on your hard drive you should have no input while chkdsk utility is in progress any input might further damage your hard drive

Posted on Apr 06, 2013

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