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I can't receive MMS messages

I keep getting a message that says MMS messages can not be sent or received until the data connection is restored. Please check your MMS APN configuration in mobile network settings

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Mobile Phone and accessories

    Verified Fixya Pro

    SOURCE: what are the connection setting for mms on the Motorola q9m, what is the port and IP address and what gateway shall i choose when setting up the connections to receive and send picture message. thanks

    Mms manual settings Please see my previous response.

    What service provider are you trying to use the phone with?
    If Verizon, this should be by default in the phone's settings. Ensure it is enabled on your plan.
    Your Service Provider may be able to push the settings through the network. I don't believe there is an option for MMSC settings on the CDMA phones.
    Motorola Support

    Posted on Oct 01, 2014

    • 1623 Answers

    Mobile Phones and Acessories

      Verified Fixya Pro

      SOURCE: I can send texts but not receive any


      Call your service provider to ensure your text messaging settings are correct.

      Motorola Support

      Posted on Jan 11, 2015

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      I get this error message: MMS messages can not be set or received until the data connection is restored. Please check your MMS APN configuration in mobile network settings.

      What phone model do you have? Have you contacted your service provider to ensure that the correct MMSC settings have been sent to your device?

      Motorola Support

      Oct 15, 2014 | Motorola Cell Phones

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      Can,t see received text messages

      Check that mobile data es enabled, usually found under settings....more settings. make sure mobile data is ticked. akso depending on your carrier you may need to update your mms settings, Good luck!

      Apr 03, 2014 | Samsung Lands Phones

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      I can't receive MMS on my Sharp Stx-2 (unlocked for tmobile), but I can send MMS. What are the right messaging settings so I can receive MMS?

      Make sure you have your mobile data turned on. On some phone models, when sending an MMS, the phone will automatically enable it until it is sent. In order to receive one, you may have to enable your mobile data from the phone's menu. Since you're unlocked on T-Mobile, it's possible that your phone supports sending MMS over standard networks, but not receiving, in which case your phone's antenna is not compatible with T-Mobile's network frequency.

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      I have received a MMS. i have user name and password.please tel me where do i type this.i can not see any screen asking for username and password.please advise

      Configure using settings wizard MMS for Nokia
      1.Press the Menu key on your phone.
      2.Scroll to and select Applications.
      3.Scroll to and select Sett. wizard to launch the Nokia settings wizard.
      4.Scroll to and select Operator.
      5.Select Start > Multimedia message and follow the wizard's on-screen steps to automatically configure the phone with the required operator service settings.
      Configure MMS settings

      To configure MMS settings, select Menu > Messaging > Options > Settings > Multimedia message
      Additional MMS settings include:
      1.Image size - Define the size of the image in a multimedia message.
      2.MMS creation mode - If you select Guided, the device notifies you when you try to send a message that may not be supported by the recipient device. If you select Restricted, the device prevents you from sending messages that may not be supported. To include content in your messages without notifications, select Free.
      3.Access point in use - Select which access point is used as the preferred connection.
      4.Allow anonymous messages - Reject messages from anonymous senders.
      Download the device user guide for a comprehensive list of MMS settings

      Send MMS Multimedia messages can be sent in a number of ways. An example of the steps required to send an image is listed below:
      1.Select Menu > Photos.
      2.Select the image you want to send.
      4.Select Via message.
      5.Add the recipient name or contact number.

      Tips If you are unable to send and receive MMS, try these simple steps.
      1.Check if the MMS settings (for example, MMS access point) are correct in your device. These settings are sent by the operator or service provider. See Operator or service provider settings.
      2.Operators usually set a limit for the size of a picture message. If you need to send a picture that is large in size, you can resize it before it is sent. See Image size.
      3.Contact your operator or service provider to confirm whether:
      •Data plan is activated on your SIM card.
      •Roaming is activated when you are not in your home network.

      IF you want to see your MMS through go to your service provide site.and click the MMS and fill the username and password, and hit enter. you see your MMS in inbox double click to view the MMS.

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      Unable to send/rec pictures SE W850i


      I think the problem here is with your connection. I understand that you have the right settings from your operator...however you should check with them to see if your line is data enabled for MMS (this is how your pictures are an MMS message).

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      My picture messages cannot be sent or received its says check internet settings profiles

      my picture messages cannot be sent or received its says check internet settings profiles

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