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My 2 year extended warranty just ended 17 says ago and my electric fireplace (QCM707-32) breaks. The heater portion seems to be the defective part. The blower seems to be out. I can turn on the fireplace light just fine but when I turn on the 2 output toggles (750W & 1500W), they will initially light up w/ no heat blowing and then both turn off in a matter of seconds. I see the element turn orange quickly but then it will turn back to black a few second after. Any ideas, tips, suggestions?

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Simple I should think the thermostats have gone. These are silver round objects with one wire in and one wire out. They have a bimetallic disc inside which flips when a certain predetermined temperature is reached. Sounds like yours is flipping out fairly quickly. Can you hear the fire click just after the element starts turning orange? These thermostats are fairly universal and have a number on them which determines the value. Before investigation definitely unplug the fire as this ill definitely kill you!! You can check the thermostat by disconnecting the wires, and checking the resistance from each terminal when it is cold, it should be an open circuit.....no reading....a simple way to see if it is tripping out very quickly, heat it gently with a hair dryer...if it clicks really quickly......definitely the stat. Also, if there is a trip switch, this would indicate a different fault such as a faulty or burnt wire causing a short circuit. Hopefully this is not the case, especially as it seems you are not blowing a fuse or tripping your fuse box. Good luck. Stats on eBay, same as the type that are used in tumble dryers.

Posted on Nov 24, 2013

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Posted on Jan 02, 2017

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SOURCE: Honeywell Compact Quick Heat Ceramic heater with tilt feature - HZ 325

Your prob is their is a thermostatic solinode that is trigger the unit to go off--because it thinks itself as too hot and unsafe to be on--this trigger was defective or damaged by disuse and/or fatigue------give it a shake-- better yet, when cool and unplugged-vacuum or blow out with compressed air-with out disturbing integrity of workmanship on device--if that no worky--time for new one---thermostatic element is dirty, device being of differing Mghz than outlet, if fairly new device--amperage of outlet is too small for device to work properly. If it is a 240 volt or a 120 volt device and your attempiting to use the wrong voltage outlet--STOP USING THE DEVICE

Posted on Jan 21, 2008

  • 1 Answer

SOURCE: Problem with HomePride model TE555 fireplace heater

I hav ethe same heater but my coil does not get hot. I am trying to find a replacement part for it but no luck. I called the number (905-847-2643) of the company but no call back.

Posted on Jul 28, 2008

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SOURCE: Rewiring Fireplace Electrical Insert

I looked up regular electral diagram for the different elements.

Posted on Dec 16, 2008

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SOURCE: heater won't blow heat and keeps running

first try to pull out the little white button on bottom left side. if it is already pulled out, then take cover off, lightly press on the center dial as you adjust the little adjusters that are in the dial. should be two of them, the first should say off set to 90, second one says on set to 130or 135. these steps may work. if not then one of the wire connections may be loose.

Posted on Apr 26, 2009

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SOURCE: Chicagao electric fireplace heater doesn't work

MY HEATER NOT WORKING,BLOWER AND LIGHT COME ON NO HEAT

Posted on Sep 20, 2009

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I have a heatsurge electric fireplace and the blower comes on but i have no heat. i replaced the plug but it wont produce heat


Not sure what cord you replaced, but the problem is generally caused by the heater's circuit failing or the heating element itself has failed. This is a common problem with 98% of all electric fireplaces. If I recall correctly, the Heat Surge has a one year warranty. If yours falls into that one year time line and you still have your proof of purchase, file a warranty claim with the manufacturer. If it's not still in the warranty period, you can locate the necessary parts in your area, by clicking on the link below.

http://www.heatsurge.com/help/parts-locator.cfm

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Sep 20, 2011 | Heating & Cooling

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Motor that turns the flame to the heat surge I would just like to order the part


If you're under the one year standard Warranty, since you purchased the heater, Heat Sure will replace it for you. If you're out of warranty contact Heat Surge 800-924-7964 and you can purchase the motor from them.

Apr 07, 2011 | Leisure HOMEPRIDE Electric Fireplace...

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If it's still under the 1 year Manufacturer's Warranty, Dimplex will repair or replace at their option. If not within the warranty period, unfortunately, you're on your own.

You can contact Dimplex USA Technical Support at 888-346-7539, Monday - Friday,8:00 a.m. - 4:30 p.m. EST. They can help you trouble shoot the problem.

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We have an electric fireplace - the blower fan is now not working - was working fine - but just stopped


Don't despair, it's very common with electric fireplace/heaters. They weren't built to run long periods of time and most fail within one year.

A couple of things may have caused your problem. These fans get clogged with dust, lint and/or pet hair and is puts a strain on their continued operation. If you're fortunate enough to still have your Owners Manual, it will show/tell you how to access the fan motor and blades under the lower portion of the firebox. Clean the fan and motor using a vacuum cleaner, that has a hose and a brush attachment. Attempt this only after you have unplugged the fireplace from the wall. If you have a can of compressed air with a straw nozzle (like you clean your computer with) use that to blow out the nooks and crannies. Reassemble the bottom of the firebox, plug in the cord and give it a try.

If that didn't solve your problem, either the fan motor is bad or the switch to turn the fan on is bad.
Those parts you'll have to purchase directly from Dimplex USA.

Hope this helps you solve the problem.

Feb 10, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

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My heater does not put out the heat like it used to. Could one of the bulbs have burned out? It also makes clicking noises like a relay or solenoid kicking in and out.


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Jan 21, 2011 | Heating & Cooling

1 Answer

My amish heat surge heater has to bad bulbs in it. I found that the heater is not putting out heat. the fan works but it won't heat. Is it because the bulbs are burnned out?


Sadly, the only thing that is Amish on your heater is the cabinet mantle. The electric fireplace is made in China. Never-the-less, from what you describe, it appears that the heater coil is not receiving power or it has burned out. If it's not receiving power, one of the resistors that controls the power to heater has gone bad (probably melted). The bulbs being burned out does not affect the heater. You must have had this unit for sometime for the bulbs to burn out. Normally these are LED Bulbs that have a tremendously long life. It may be that the bulbs have vibrated loose and need to be re-tighten.

If I recall correctly, these units were sold with a one year warranty and may have had an option of an extended warranty. If yours is still under that one year warranty, you're in business. If you purchased the extended warranty, that's even better.

In any event, contact their customer service dept @ 1-800-924-7964, as they may able to help you even more.

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