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Richmond water heater power vent model 5VRP50N; pilot lights no problem but burner often won't ignite

This has happened periodically over the last 3 years to both water heaters (only 7 years old). We've cleaned everything and it does not seem to make a difference. It will be fine for weeks, even months, then we go through a period where we continuously have to turn off the blower, wait, turn it back on to trigger the system and in most cases, the burner will then ignite. Often times, after restarting like this when the heater needs to fire up later on its own, it won't!. NO problems with the pilot. Good strong flame for the pilot.

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: pilot light going out on whirlpool hotwater heater-Fgif403t Flam

This is not a solution to that problem, but the dripping water is just condensation from the cold water in the tank. Like a coke can on a warm day. It goes away after everything warms up. It is more than likely a gas valve, but I have fooled mine into working by not turning the valve all the way up to the full on position.

Posted on Apr 11, 2009

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gary1121
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SOURCE: Electronic water heater burner often won't light tho pilot's on

it sounds like you pilot lite is to far away from the burner, make sure that the burner is sitting in it;s purch, look thru the site glass it can be moved by hitting or bumping into the out side of the gas tubes on the outside of water heater, if not, the burner assembly may have soot on it. you might also want to make sure the filters are not clogged on the shut offs that will give it less pressure then it needs to make the unit come on,, write me , gary1121@aol.com

Posted on May 29, 2009

  • 2 Answers

SOURCE: i have a richmond gas hot water heater model

resetting your lock out for richmond power vent

Posted on Nov 26, 2009

  • 744 Answers

SOURCE: pilot light on water heater goes out frequently

Check the following:

See if your heater has a pilot gas adjustment valve. It should be on the gas control valve somewhere. Not all heaters have these. It will be a screw on the valve that can be turned.

Make sure the thermocouple sensing bulb is squarely in the pilot flame and also check that the fitting where the other end of the thermocouple connects to the main gas valve is tight.

Check the pilot gas orifice (where the pilot gas comes out) for carbon build up - you may need to remove the pilot gas line and thermocouple assembly to get to this. This problem is pretty common.

Check the gas pressure to the heater. Run the hot water in the dwelling until the hot water heater starts. Check the flame on the main burner and see what color it is - it should be blue with possibly some yellow-tipped flames. If not, there could be a problem with the gas pressure at the heater or venting. If the heater has a gas pressure regulator, it may be out of adjustment or defective.

Finally, and this isn't very common, the pilot light can be extinguished if there is a draft problem, usually associated with an issue with the flue pipe venting system for the heater or another nearby gas consuming appliance.

Posted on Dec 31, 2009

Testimonial: "thank you. will try these suggestions tomorrow. really appreciate it."

c7121
  • 160 Answers

SOURCE: The pilot light & will stay lit. untill the burner cycles on/off

MAKE SURE THE BURNER TUBE AND ORIFICES ARE CLEAN. MAKE SURE YOU HAVE THE PROPER LP PRESSURE.

Posted on Jan 09, 2010

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Richmond direct vent water heater


The pilot lights then heats/sends a signal to open gas for burner then(burner)should stay on but if valve shuts the gas off,then have your unit checked. What ever you do,DON'T MESS WITH IT IF GAS/FLAME ON!!!!!. These systems come with a safety feature that allows gas to go on only when safe!!!!

Mar 30, 2014 | Water Heaters

1 Answer

I have a richmond power vent water heater model number 6G40POW-40F.It will run for 2 min then shut itself off then restart and do the same thing all over.Then 2 lights come on and it wont run. Any help...


Fastest way to solve water heater problem is call plumber or service technician.

Open following link for typical error codes for intellivent gas valve found on newer Richmond/Rhemm power-vent gas water heaters:
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf
http://waterheatertimer.org/pdf/Intellivent-service-manual.pdf

There is no 100% sure way for novice to repair gas water heater.
This is because electrical parts have to ohm-tested using information from service manual that is typically not sent with new water heater.
Also parts have to be cleaned. The gas pressure checked, air in gas line removed, burner tubes and pilot tube and combustion chamber cleaned, burner parts inspected for problems, air intake cleaned, exhaust vent tested.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Best way for do-it-yourselfer to solve water heater problems is to learn as much as possible about specific model by reading product manual that comes with new heater.
The manual will show error codes.
Then keep up with yearly service recommendations shown in manual.

Aug 03, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Hi i have a power vent water heater model #-6g40pvw-40f. It go's into lock down mowed one light lit on vaction two more on A-and B is it the heating element or lighter mechanison thank you mike from...


Hello Mike,
Check gas pressure, burner parts need to be cleaned, check electrical outlet, hot surface igniter is bad

White Rodgers intellivent error code:
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#Intellivent
http://waterheatertimer.org/pdf/Intelli-vent-gas-valve2.pdf

Error code says: system in lockout, but you know that.
1) Low gas pressure, no gas to water heater: call gas company to check pressure
2) Hot surface igniter not positioned correctly: inspect and clean burner parts.
http://waterheatertimer.org/images/Reliance-hot-surface-ignite.jpg
3) Low voltage to water heater/ outlet has wrong polarity: Use circuit analyzer on electrical outlet to make sure polarity is correct

Typical power vent manual:
http://waterheatertimer.org/pdf/Reliance-40-50-power-vent.pdf
Cleaning water heater:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
http://waterheatertimer.org/pdf/How-to-clean-combustion-chamber.pdf

Jun 19, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

I have a 5v40 hot water heater. I lite the pilot and burner work fine as long as i have the door open to get air. close the door and the pilot lite and burner goes out. starved for air. there looks like...


Probably don't have good news for do-it-yourself repair.
Richmond is Rheem.
Rheem gas water heater manuals say to call service technician if the combustion chamber FV sensor has tripped, or if water heater has flooded.
FV trip requires part replacement, and flooded heater has to be replaced.

I read one thread that might help:
http://www.diychatroom.com/f7/rheem-hot-water-heater-pilot-burner-not-staying-lit-65755/

I posted same question on pro water heater forums, and the plumbers will not man up and tell how to replace the part. They cite legal issue because gas water heater is dangerous, period.
They have a point, but I am still looking for a good DIY answer.

If repairs are more than $330, then buy a new heater at local box store and install yourself same day.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

May 17, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Richmond power vent will not stay lit, the bunrer will lit than after about 5-10 min. it goes and tries to relite and than goes into lock down. after it about 5 min. you can reset it and it will do the...


Richmond-Ruud-Rheem
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

It sounds like you've read the manual.
And cleaned the burner parts according to manual.
You replaced thermal reset, but system is still tripping, so either the gas valve and tubing are bad, the thermocouple is bad, or there is a problem with gas pressure, or gas line.

Post question on pro water heater forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/

Apr 08, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

3 Answers

Pilot light on water heater goes out frequently and thermocouple has been replaced 3-4 times. Richmond 30 gal, gas, model 5V30T. Thank you


Check the following:

See if your heater has a pilot gas adjustment valve. It should be on the gas control valve somewhere. Not all heaters have these. It will be a screw on the valve that can be turned.

Make sure the thermocouple sensing bulb is squarely in the pilot flame and also check that the fitting where the other end of the thermocouple connects to the main gas valve is tight.

Check the pilot gas orifice (where the pilot gas comes out) for carbon build up - you may need to remove the pilot gas line and thermocouple assembly to get to this. This problem is pretty common.

Check the gas pressure to the heater. Run the hot water in the dwelling until the hot water heater starts. Check the flame on the main burner and see what color it is - it should be blue with possibly some yellow-tipped flames. If not, there could be a problem with the gas pressure at the heater or venting. If the heater has a gas pressure regulator, it may be out of adjustment or defective.

Finally, and this isn't very common, the pilot light can be extinguished if there is a draft problem, usually associated with an issue with the flue pipe venting system for the heater or another nearby gas consuming appliance.

Dec 31, 2009 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

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