Question about Stainless Garden Sun Steel Propane Patio Heater

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My garden sun tall 41K btu patio heater protective screen rusted and broke - how do I get replacement for it

The protective screen broke completely in half all of the way around the heating element detaching the top

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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vincob
  • 718 Answers

SOURCE: I was not given a

Go back to Loews they will satisfy you, or go to Garden sun website.

Posted on Nov 07, 2010

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  • 51 Answers

SOURCE: I need the instructions on how to put my patio heater togeth

There is a specialist patio heater company that might help, they have lots of help pages, see patio heater tips, try emailing them for a manual.

Posted on Dec 02, 2011

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1 Answer

Pilot light will light and stay lit, but will go out when you turn on the burner.


The most likley cause for patio heaters that light but go out when turned up is a worn thermocouple. These are consumable items that need changing when the patio heaters fails to light. Found this site very useful:
patio heater problem solving

Dec 31, 2012 | Stainless Garden Sun Steel Propane Patio...

1 Answer

Broken patio heater


Hi, Depends on what is broken. If it will not light the first thing to go on a patio heater is a thermcouple, but it could also be a tilt switch. Found this very useful patio heater guide to problem solving.

Apr 22, 2012 | Stainless Garden Sun Steel Propane Patio...

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Replace thermcoupler patio heater


I would first check that the thermo coupler is sitting inside the flame when you ignite the pilot light.

Replacing the thermo coupler can be a real hassle.

Mar 10, 2012 | Next Generation Power Engineering Garden...

1 Answer

I need the instructions on how to put my patio heater togeth


There is a specialist patio heater company that might help, they have lots of help pages, see patio heater tips, try emailing them for a manual.

Nov 22, 2011 | Stainless Garden Sun Steel Propane Patio...

1 Answer

Need thermo cuppler for Sun Joy 12,000 BTU patio heater Serial # 061012923, Model 3 LPH 007 PSS-B Pilot light wont stay lite.


To purchase the "Thermocouple" you need, contact Blue Rhino, the manufacturer of your Patio Heater at 1.800.762.1142

I hope this helped you and thanks for choosing FixYa.

Sep 08, 2011 | Heating & Cooling

2 Answers

My patio heater snapped off, in half, where the pole meets the base. It was on a deck that has walls so it isn't like there was even a lot of wind hitting it. Anyone know if I can get this covered? I have...


The Warranty information is on page 12 for the HSS-A-SS model. I had the exact same thing happen to my patio heater and am interested in any response from people that have had success getting this problem fixed in a fair manor.
The failure on my patio heater was at the weld of the lower pole to the base flange. I'm an engineer and know that that weld should not fail without a huge stress and lots of obvious bending around the weld prior to failure. Mine had no signs of bending around the failure so I believe this is a faulty or very low quality weld issue from the manufacture. I called the number in the manual and was basically told that they do not warranty tip overs but I could take it back to Home Depot and see if they would replace it. I never mentioned that my heater had tipped over! Garden Sun is obviously not in the business of protecting its name and will put words in your mouth to try and get out of something that is obviously a product quality issue. They appear to be exercising loop holes in the Garden Sun warranty. I'm sure there are other loop holes as well because the representative asked me if I had pets (what does that have to do with the strength of their product).
Please pas along if and how you were able to resolve this issue and I'll update if I'm successful at Home Depot.

Apr 08, 2010 | Stainless Garden Sun Steel Propane Patio...

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