Question about HP LaserJet 3055 All-In-One Printer

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Top Feeder scanner leaves a line along the copy

Hello, Our 3055 has started leaving marks on pages as they are scanned. The marks appear to be 1-2 inches from the fight side of the page. This is only occurring when using the top feeder and not the flatbed. Any ideas?

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  • tard man Oct 11, 2007

    thanks, that fixed it!

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  • HP Master
  • 1,362 Answers

This Is good for all "all in one machines"

There is a dot on the 1inch glass, when making a copy or faxing or scanning it makes it form that part of the glass. It shows as a line because the paper is moving as it is being scanned. clean the glass w/ alcohool. Sometimes it is hard to see because the background is black and the dot may be a pen or pencil, but it's there.

try to take the copy and lign it up w the glass and look where the line is you might see it htere.

Posted on Oct 11, 2007

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Posted on Jan 02, 2017

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1 Answer

Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

HP 3055 All In One laserjet prints all black pages


Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.

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When scanning or copying from either the ADF or the flatbed, my 7310 puts a black line all the way down the right side of the page exactly 1 1/2 inches from the right edge. I have cleaned the glass (and...


You can check the white guide bar that sits above the glass, any marks on there will leave a streak because it is the white reference for the scanner. after that you will probably need a new scan assembly because sometimes single elements will burn out.

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I have phaser 8400 with 40k page count. I am getting a mark on page about 6 inches from top of page and 1/2 inch from left margin. Sometimes it is a faint blur 1/4 inch wide and 1 inch long. Other times...


Run Remove Ink Smears from the Troubleshooting menu. Try running the jetfix snippet found on Xerox website under downloads. It sounds like you may have a defective printhead telling it to spit out some magenta ink at the wrong time.

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Black vertical line (1 inch wide) appears while scanning/copying


For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement

Hope this help

Byron

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1 Answer

2430 printing 1/2 inch marks down left side of page


Did you change the Toner cartridge? If that did not fix it :
Then the Fuser needs replacing. If you take the Fuser out from the rear, and rotate the drum in it, you will see the marks. You can try to clean it but experience shows that you will have to replace it.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Thin black line 1.5 in from the right side of the paper going down the whole page


If it doesnt have a line on it when you scan it and open up the document then it's not going to be a scanner issue, more then likely, it's going to be an issue with the toner of the printer you are using to print with. Check the drum on the toner and you'll probably see the line in question on the drum itself. You'll just have to push back the flap that covers the drum on the toner if this is a laser printer... hope this help's if it does, please mark as a FIXYA!!

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If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

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