Question about Philips 55PW9363 55" Rear Projection HDTV-Ready Television

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Picture discoloration to left and right of screen.....

I have a 55" Philips rear projection HDTV that is about 2 years old. I've always had this issue, but it has gradually gotten worse and worse and now I figure I need to do something about it. Generally, I have panels of discoloration to the far left and far right of the screen (I have found this difficult to explain to people so have attached a picture). The picture quality is okay, it's just that when I'm in widescreen or HD format the bands of discoloration appear at the sides. The panels are in the same place. For example, if the picture was a direct overhead of a football field, the picture would be fine between the 10-yard lines, a dark shade of green. The areas of field between the 10's and the endzones would be a lighter shade of green. The middle of the screen is fine, it's just the 4 inches either side that are screwed-up. I called the Philips technical rep and he was useless. He actually argued with me that the screen was supposed to be that way! I'm totally lost with this one. I read something about side shadows and that seemed to relate to my issue?

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Hi! Guy,
This sounds like the G2 may not be properly adjusted, providing too much beam current.
This will some times cause feather edging, or lighter than normal raster on some scenes. This set should be serviced by a qualified service tech.

Toprol

Posted on Nov 15, 2007

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