Question about Emerson Smartset Clock Radio

1 Answer

Caller ID Screen not working

I recently unplugged my clock and when I plugged it back in the caller ID screen will not show any writing. It lights up but doesnt show the history or an incoming call. The button the flashes showing a new call is always flashing, but I cant see who the call came from. Help its driving me crazy that I cant use my caller ID.

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  • Anonymous Dec 29, 2007

    same deal, lost power and now caller id functions will not work at all, would love a solution.

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  • Master
  • 814 Answers

Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!

Posted on Jun 14, 2009

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  • Is the battery old? - Replace the battery.

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