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you need to change the battery in your main control panel, the keypad does not have a battery installed. somewhere you should have a white metal box installed, open the box and you will see a black battery. remove it and take it with as a sample. be sure to check your power supply as low battery normally means that the battery is not recieving power to charge. take a multimeter and test the voltage before changing the battery.
Your problem may be due to corrosion on the battery contacts inside the camera
which can prevent the full power of the batteries from flowing into the
camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with
a dry cloth (heavy corrosion may require cleaning with a wire brush,
steel wool, or sandpaper). Remove any residue that may have fallen
into the battery compartment during cleaning, then wipe both ends of
the batteries and place them back in the camera. This cleaning clears
the problem about 90% of the time. If it doesn't work for you, your camera may have
a problem that requires professional repair.
To Power Reset the Camera, please remove the Battery from the Camera, press and hold the Power button for 30 seconds and then reinsert the Battery.
Another option: I took the battery out and I pressed Menu and Shutter button for 30 seconds and it worked! The screen is back!