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The answer is you small wheel that is burned or melted is a result of having the carpet height setting too low for surface being vacuumed. Because of that, it causes the brush assembly drive to work harder. The smaller of the two wheels has..had a piece of plastic to hold it against the shaft to allow it to turn. It will have melted off and will not spin. The belts and even the other larger wheel will work, but just not engage the smaller and allow the brushes to turn. The part needed does not sell by itself, you would need to purchase the on/off wheel assembly. OEM Part # 84708. It is about $30 on amazon shipped.
try using a smaller belt from a different manufacturer. not to much smaller. you dont want it to be extreamly tight just get one slightly smaller and try that. it dosnt have to be made by hoover. as long as it is not wider or thinner just about the same width and slightly smaller. i do it all the time with my vacuums to save money
Sounds like you have broken belt. I had the same thing happen, Got replacement belts, but can't figure out how to get the smaller belt back on. There two larger belts - one on each end of the brushes under the clear plastic covers. On the left side there a single silver metal gear, but nothing to hook up the other end of the small belt to drive the brushes. If you take yours apart let me know how to hook up the smaller belt.
hi, In order to to replace the V belt the one that turns the brush, One must take off the bigger belt " drive belt" that goes over that hugh wheel towards the back. When a belt gets stretched they will not turn the brush very well. If you have bought replacement belts the bigger belt Drive comes 2 in a package. Then you have your little V belt that helps turn your roller brush over. Yes the belts don't last long on my hoover. For kpatr22101 When you rpelace that V belt it goes over the roller brush into a little groove on the brush and then over a plastic round wheel then you must put on that bigger drive belt that must fit over that hugh wheel towards back and smaller on in front. Yes it is hard to get on. the I hope this helps. Cindy G.