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Posted on May 07, 2009
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Faulty HP Laptop

HP Pavillion DV5000 laptop. Wont boot XP. Tried reinstalling windows, crashed at format stage. Dead HDD? Tried installing windows on external drive, no problem. Until first Win XP logo then blue screen. Bootable CDrom distribution of Linux (Slax) worked fine so assuming other components are fine.

Help appreciated.

Thanks.

  • 1 more comment 
  • chiefchog May 07, 2009

    Thanks everyone.

    The drive is IDE so is the slipstreaming of sata drivers necessary?
    Things have taken an interesting turn... Setup is currently copying files... 82%...

  • chiefchog May 07, 2009

    Hmmm it all went fine... Restarted... Now...

    Windows could not start because the following file is missing or corrupt:

    \system32\ntoskrnl.exe
    Please re-install a copy of the above file.



  • Anonymous May 11, 2010

    you might want to try formatting the drive using the slax linux to see if the hdd has any problem during format

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2 Answers

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  • Posted on May 07, 2009
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Try installing xp with third party raid driver

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  • Posted on May 07, 2009
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Download the sata drivers for the laptop and slipstream the sata drivers with the xp installation disc ( making it bootable ) using nlite ( http://www.nliteos.com ) and then try and install - the other option is to disable AHCI in the bios or to make sure that it treats the hard drive in IDE mode and try and install xp.

If that does not help then post back and let me know.

The other option before you install xp is to go into recovery console and see if you can run chkdsk /r and see if that has any issues with the hard drive if it detects the hard drive.

If it does and you see any issues then if it cant fix them then there is something wrong with the hard drive possibly in which case download and burn the iso disc image from the hard drive manufacturers website ( diagnostic utility for the hard drive ) and run that and see if it reports any issues with the the hard drive. If that does not then it is obviously either a setting in the bios or because you have not got the SATA drivers intergrated with the xp disc.

Also if you can post back with a link to a photo of the Blue Screen of Death or post back exactly what it says.

  • 1 more comment 
  • Anonymous May 07, 2009

    no seeing as the drive is IDE you dont need the sata drivers - its just a common issue.

    When you do a format in windows if you do a full format that will indicate any issues as well.

    Since it is installing fine now it should be fine unless there were any scratches / finger prints / marks on the cd ?


  • Anonymous May 07, 2009

    Note: The following notes assume an XP environment. The
    steps are similar for both 2000 and 2003 environments, but I did not
    take the time to investigate if there are any differences here.



    Boot to the recovery console.



        Turn on the computer, pop in the Windows XP CD.

        Reboot the computer. If the Windows XP CD does not boot up, then
        reboot, go into the BIOS and configure the "boot order" to boot from CD
        first. Lather, rinse, repeat.

        Select R for Recovery.


    After getting to the Recovery Console prompt, make certain that you are in the C:\Windows path for XP (assuming that XP is on C:, that Windows was installed into the \Windows directory, and that your hard disk is readable).


    Change to your CD drive - by typing "D:", "E:" or "F:" etc. -- this varies per system but is most often:

    D:

    Change to i386 path by typing:

    cd i386

    Copy necessary files to root path (C: in this case) of winxp installation by typing:

    copy ntldr C:
    copy ntdetect.com C:

    Change back to your windows path:

    C:
    cd windows

    Attempt to fix the boot record:

    fixboot c:

    Try restarting machine - if still nothing - go back into recovery console by booting from cd Then run:

    fixmbr c:

    If it does work but you are getting an annoying boot.ini message
    everytime you restart your PC now go back into recovery console as
    above and run:

    bootcfg /?

    Reference the below articles for more information on bootcfg. Be certain to select c:\windows as the boot installation.


    Microsoft bootcfg pages:


  • Anonymous May 07, 2009

    Cause:



    1. Keyboard issue

    2. Miscellaneous corruption

    3. Corrupt boot.ini file.

    4. Missing boot.ini file.

    5. Missing or corrupt ntoskrnl.exe file.

    6. Windows NT installed on a partition bigger then 7.8GB

    7. Corrupted hard disk drive or severely corrupted Windows.



    Solution:

    Keyboard issue


    This issue has also been known to be caused by a short in the
    ground wire in the keyboard cable. Make sure this is not the cause of
    your error by replacing the keyboard with a different keyboard or
    simply just disconnecting the keyboard from the computer.



    Miscellaneous corruption


    Before trying any of the below recommendations it's recommend that
    you attempt to load the last known good configuration. Additional
    information about doing this can be found on document CH000626.



    Corrupt boot.ini file


    This issue is often caused when the boot.ini is missing or
    improperly configured. This issue often arises after a user has
    recently added or removed an operating system on the computer or added
    or removed hard disk drives in the computer.


    Make sure the line pointing to the operating system and it's drive
    and partition is properly configured in the [boot loader] and
    [operating systems] section. Additional information about boot.ini can
    be found on document CH000492.



    Missing boot.ini file



    Microsoft Windows XP users:


    If the boot.ini is severely corrupted or missing a user running
    Microsoft Windows XP can rebuild the boot.ini to resolve this issue.
    Additional information about rebuilding the boot.ini can be found on
    document CH000648.



    Microsoft Windows NT and Windows 2000 users:


    To restore the original boot.ini file in Microsoft Windows NT or
    Windows 2000 you will need an ERD and follow the below steps. If you do
    not have an ERD you will be unable to follow these steps.



    1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.

    2. In the setup menu, type R to start the repair.

    3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.



    Missing or corrupt ntoskrnl.exe file


    If the ntoskrnl.exe file is corrupt or missing this can also
    generate the error. To restore this file follow the below steps.


    1. Insert the Microsoft Windows XP CD. Note: If you have a
    recovery CD or a restore CD and not a Microsoft Windows XP CD it is
    likely the below steps will not resolve your issue.

    2. Reboot the computer, as the computer is starting you should see a
    message to press any key to boot from the CD. When you see this message
    press any key.

    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.

    4. Select the operating system you wish to fix, and then enter the administrator password.

    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32

    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.

    7. Type exit to reboot the computer.



    Windows NT installed on a partition bigger then 7.8GB


    If you are running Microsoft windows NT 4.0 on a partition larger
    than 7.8GB this issue can occur if the boot files are located outside
    this limitation. When this error occurs your computer will have the
    error message as shown below.



    OS Loader v4.01

    Disk I/O error status=00000001

    Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe

    Please reinstall a copy of the above file.


    If your system partition is larger than 7.8GB you will need to
    delete the partition and recreate the partition to 7.8GB or less.
    Additional information about this issue can be found on Microsoft KB
    Q224526.



    Corrupted hard disk drive or severely corrupted Windows



    Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.


    1. Insert the Microsoft Windows XP CD. Note: If you have a
    recovery CD or a restore CD and not a Microsoft Windows XP CD it is
    likely the below steps will not resolve your issue.

    2. Reboot the computer, as the computer is starting you should see a
    message to press any key to boot from the CD. When you see this message
    press any key.

    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.

    4. Select the operating system you wish to fix, and then enter the administrator password.

    5. Once at the recovery console type chkdsk /r

    6. Once completed type exit and see if issue is resolved.


    If after trying all of the above steps you are still encountering
    the same issue it's likely that Windows is severely corrupted and it is
    recommended you attempt to reinstall Windows. Additional information
    about erasing the computer and starting over can be found on document
    CH000186.



    Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.



    -krissyafc

    -http://hybridtube.110mb.com/articles/

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