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AS400 Spool files stuck in outq in send mode

Several times a night, a spool file gets stuck in send mode and either stops printing in the middle of the spool file or just never starts printing. The only way to get the spool file to print again is to turn the printer off and back on. Any suggestions?

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  • abmorozov Oct 18, 2008

    Zebra QL420+ behaves the same way - stuck in send sporadically.

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I have WiFi Zebra QL420. In my case a simple header label prints fine then the complex label (many fields, barcode, lines & boxes) gets stuck. Labels are in separate spol files. We have many other labels printing fine, just this one ALWAYS gets stuck.
If I send same data from PC to printer it works fine.
I can see with ethernet sniffer that header label data goes but complex label doesn't even leave the iSeries. My sniffer is too crude to tell me what LPR level protocol is saying.

Posted on Nov 16, 2010

  • KenKoehler Nov 17, 2010

    We figured out our problem! The P1 printer file was not defined large enough (# lines). When we created the file this way it worked fine:
    CRTPRTF FILE(MM740ITL/LBL500P1)
    TEXT('Label Printer File')
    PAGESIZE(200 200) OVRFLW(200) RPLUNPRT(*NO)
    In your case is it possible some labels have more detail lines than others, therefore accounting for why your problem was intermittent and mine consistent?

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1 Answer

HP psc 1100/1200 all-in-one stopped printing


Press and hold the cancel button and then press the start copy button release them together.

You should print a test page. No Test page an internal printer problem is likely!

If test page is good reset the spooler \. More than one way to reset spool file. Spool file controls transfer from computer to printer. Spool file a mess then printer hangs!!!


Method 1
a. Go to Start / Control Panel / Administrative Tools / Services
b. Select "Print Spooler".

c. While Print spooler is stopped, start it by double-clicking on "Print Spooler" and then click the "Start" button.

d. Verify that the "startup type" is set to "automatic".

Method 2
Create a new txt file
Type in exactly as the following text:

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler


Rename txt file killspool.bat

save on desk top
Double click off of desktop file to run

Next time printer hangs you can use this file again

Hope this helps?

Dec 03, 2016 | HP Office Equipment & Supplies

2 Answers

Printer stuck on spooling


Try the steps below to fix the spooling problem:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Feb 09, 2012 | Lexmark X5650 AllInOne InkJet Printer

1 Answer

Can't print. local print spool not working


Try the steps below to clear the print queue and restart your print spooler:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 11, 2012 | Lexmark X5495 Printer

1 Answer

Can't printer something about the spool


Try the steps below to clear the print queue and restart your print spooler:
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)
Try to print a document again to verify that the problem is fixed.

Jan 11, 2012 | Lexmark X5495 Printer

1 Answer

Print spool never empties. pages will not delete


Please follow the steps below to clear the print queue from stuck print jobs:



1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh. Try to print a document again to verify that the problem is fixed.

Sep 24, 2011 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Spooling subsystem error. I can print some things but some things get stuck and I cannot even delete them.


Click "start" and go to "Run"

Type "services.msc" at the prompt which will open the Services
window.

Scroll down the alphabetical list in the right window pane until you come
to the entry with the name "Print Spooler"

Right-click this entry, then select "stop". This will stop the computer
running the process that holds your print queues.

Leaving that window open for now, click again on "Start", and then click
"My Computer" to open a Windows Explorer window.

We've stopped the queue service, now we just have to clear the jam that is already there. To do this we navigate to the print spool folder which is hiding within the Windows folders. Usually Windows is installed on C: drive, but you should be able to tell when the Explorer window opens which drive it is on.

The usual path to the spool folder is C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly different. Your windows drive may have another name for instance, but this would be uncommon. So click on your Windows drive (usually C), then double-click on the Windows folder, and then find the System32 folder and double-click on that. Windows may warn you that you are about to view system files, but click "View files anyway" message and search out the "spool folder". Within the Spool folder is your Printers folder, and you should open that.

Delete every file within this folder to empty the jammed print queue (pressing the "ctrl" and "a" keys will select all files and then you can just hit "delete").

Close the explorer window now that we have emptied the cleared spool files and return to your Services window. We must re-start the Printer spooler service, and do so by right-clicking the Print Spooler entry and selecting "Start" from the list. Close the services window and try printing again.

Mar 25, 2011 | Computers & Internet

2 Answers

The black ink is not printing clearly, but I just put in a new ink cartridge


Hi !!

As you are using a new cartridge, check the tips below that might help.

In this tip you will learn that how to improve the printing quality. Today most of the printers provide you the method to improve the quality of the printing. In the following section you will find step by step instructions on how to improve the printing quality.

* Go to Start > Control Panel
* In the control panel click on the “Printers and Other Hardware” or “Printers and Faxes”.
* Double Click the Printer’s Icon.
* Click the printer preferences in the printer menu.
* Select high quality or best print option in the printer preferences.

In the Windows based operating systems you can improve the quality of your printings through the above mentioned steps.

Dealing with Spool File
In Windows XP Professional, Windows 2000 Professional and Windows 2003 Server allows you to adjust the spool file settings for any type of printer to improve the quality. Spool file is a temporary file that holds the document while they are printed.

A spool file is created when you send a printing request from an application such as WinWord. After spool file has been created, Application gets control and it sends the document from the spool file to the printer. Moving the spool file to a faster hard drive or empty disk drive can improve the speed of the printing.

* Create a folder on any drive and name it whatever you like.
* Go to the Control Panel > Printer and Faxes.
* In the file menu select “Server Properties Command”
* In the “Print Server Dialog box” select advance tab.
* In the spool folder text box type the path to the new folder, which you have created in the first step.
* On the confirmation box, click yes and close printer and faxes.
* Select your active printer’s icon > right click > properties > Advance tab > find the spool settings.

In the spool settings dialog box there are two sub settings that allow you to control how fast should be the printing operation. By adjusting the settings in the spool file, you can control and quality and speed of your printer.

Some General Tips

* Always use quality paper.
* Clean your printer from dust and debris.
* Make sure that there is a sufficient level of ink present in cartridges.
* Set the printing quality to high through the printing preferences.
* Read manufacture’s manual for getting the optimized performance.
* Give adequate ventilation to the laser printers because they dissipate heat.
* Clean the corona wire and roller when you change the cartridges.

Regard's
Anurag Shukla

Sep 03, 2009 | Office Equipment & Supplies

1 Answer

Printer Spooler issues


Click "start" and go to "Run"

Type "services.msc" at the prompt which will open the Services window

Scroll down the alphabetical list in the right window pane until you come to the entry with the name "Print Spooler"

Right-click this entry, then select "stop". This will stop the computer running the process that holds
your print queues.

Leaving that window open for now, click again on "Start", and then click "My Computer" to
open a Windows Explorer window.

We've stopped the queue service, now we just have to clear the jam that is already there. To do this we navigate to the print spool folder which is hiding within the Windows folders. Usually Windows is installed on C: drive, but you should be easily able to tell when the Explorer window opens which drive it is on.

The usual path to the spool folder is
C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly different.
Your windows drive may have another name for instance, but this would be uncommon.
So click on your Windows drive (usually C), then double-click on the Windows folder, and then find the
System32 folder and double-click on that. Windows may warn you that you are about to view system files, but click "View files anyway" message and search out the "spool folder". Within the Spool folder is your Printers folder, and you should open that.

Delete every file within this folder to empty the jammed print queue (pressing the "ctrl" and "a" keys will select all files and then you can just hit "delete").

Close the explorer window now that we have emptied the cleared spool files, and return to your Services window. we must re-start the Print spool service, and do so by right-clicking the Print Spool entry and selecting "Start" from the list. Close the services window and try printing again

Jul 10, 2009 | Dell 1700 Laser Printer

2 Answers

ZEBRA printing issues via AS400


*SAME

*WSCST
ZEBRA
*LIBL
*NONE
'10.27.9.21

Jun 26, 2009 | Zebra 105Se Thermal Printer

1 Answer

Printer does not respond, and we restarted it and it still does the same thing


Whats the brand and make of the printer and are there any error lights being displayed ?

also try this solution it may solve your problem:

Click start > click run

in the Run window type cmd

hit enter

now a black DOS window will appear

now type

net stop spooler

wait 10 seconds

now type

net start spooler

it should look like this :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\NCR>net spool stop
The syntax of this command is:


NET [ ACCOUNTS | COMPUTER | CONFIG | CONTINUE | FILE | GROUP | HELP |
HELPMSG | LOCALGROUP | NAME | PAUSE | PRINT | SEND | SESSION |
SHARE | START | STATISTICS | STOP | TIME | USE | USER | VIEW ]


C:\Documents and Settings\NCR>print spool stop
Can't find file spool
Can't find file stop

C:\Documents and Settings\NCR>net print spool stop
The syntax of this command is:


NET PRINT
\\computername\sharename
[\\computername] job# [/HOLD | /RELEASE | /DELETE]



C:\Documents and Settings\NCR>net stop spooler

The Print Spooler service was stopped successfully.


C:\Documents and Settings\NCR>net start spooler
The Print Spooler service is starting.
The Print Spooler service was started successfully.


Anymore information would be great

Thanks

Aug 18, 2008 | Office Equipment & Supplies

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