Question about SanDisk Sansa e250 MP3 Player

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The sound when I plug the headphones into the sansa, the left earpiece does not have any sound. I tried different earphones and the same problems still exist. What should I do?

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The headset jack on the circuit board is loose. If its less than a year old have it replaced. SanDisk Technical Support 1-866-726-3475 Best of Luck.

Posted on Oct 10, 2007

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1 Answer

Sound works for radio not for music volume is up music is playing no sound from any headphones


Did you try plugging in a different set of headphones? If other headphones work, maybe you need new headphones.

Try playing music from your Sansa through the computer, while it is tethered. If you can do this, it may mean that the audio amplifier part of the Sansa is broken-- Usually this means, 'get another Sansa.'

Also, try gently wiggling the headphone plug to the left and right, while it is plugged in. If you get music on and off, its possible that the headphone connector on your Sansa has a broken connection. This is a VERY difficult problem to fix (without breaking or melting something else inside the case) and also usually means it is time to get another MP3 player.

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Left earpiece has no sound.. can that be fixed?


either theirs something that happaned to the wire like it got stretched out and the inside braided wires pulled apart or came disconnected from the piezoelectric elements, or you have blown the side out.

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Left side of earphones don't work


I have the same problem as well. you just have to take the headphones out, and not put them in all the way. just put them in partway, wait until you can hear out of both.

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try taking a cue tip or something smaller and cleaning out the inside of the earphone port, sometimes dust can cause interference with the headphones

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The player should be replaced - the headphone jack or the headphone controller on the circuit are damaged, and these are nt orderable parts.

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Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine.
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first try using different headphones, if the problem isn't with the headphones then it's the mp3 you'll probably have to send it in to get it fixed.

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Earphones stop working


I had this very problem. The Sansa worked great for over 1 year, but then I started getting some dropping out of sound on the left side. Today I went to an electronic shop and they opened up the unit. There was a small crack in the solder of the earphone jack on one side. So the electrician just used a fine point solder and fixed that, then strengthened the other solder points of the jack to make sure it won't happen again... I hooked in the earphones....and it is PERFECT again!!!! So, don't lose hope...just take it in to a decent electronics shop and they will most likely be able to fix your problem. And he only took around US$10 for the job. Beats buying a new player...

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