Question about HP LaserJet P4015N Printer

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Tray 1 doesn't feed while tray 2 has paper, after I empty the paper from tray 2, tray 1 work fine.

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  • Expert
  • 170 Answers

If you setup tray 1 any type, any size and tray 2 to plain, and letter size, it will allow you to use tray 2 for your plain letter jobs but will pull from the manual feed tray first only if the paper is in the manual feed tray if this makes any sense to you... please mark this as a fixya...

Posted on Nov 24, 2013

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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cdhardy
  • 111 Answers

SOURCE: printer is not taking paper from tray automatically

reset to fatory defalt.

Posted on May 29, 2006

Soulvisitor
  • 1113 Answers

SOURCE: HP 2420 Tray 2 Open or Empty

Needs feed roller replaced, you can see it when you remove cassette and look up, they wear and tray one uses a diiferent feed roller hence it still works. Cleaning the roller (rag with a little metho) sometimes helps but it should be replaced otherwise it will return.

Posted on Nov 11, 2007

  • 25 Answers

SOURCE: My HP LaserJet 4200 prints fine from tray 2, but will NOT print envelopes from tray 1. It WILL print on regular paper from tray 1, but will not print envelopes. What gives? I've already rebooted the

Are there settings on the control panel of your printer?
Is the tray 1 the MP tray? (The one that flips towards you)
If so, can you change the settings of the Tray 1 to Envelope on the control panel?

I hope this helps.

Posted on Aug 14, 2008

DosHog
  • 168 Answers

SOURCE: 13.01.00 paper jam tray 2

The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

Posted on Jul 23, 2009

  • 1 Answer

SOURCE: HP P3005 Will not pull from Tray 1

Click File > Print > Properties to check your settings.
To verify that tray 1 is working, put paper in tray 1. Press green check until you see Information Menu. Scroll using arrows until you see Print Menu Map then press green check. If it prints from tray 1, your problem is not with the printer, but with the PC settings.

i has follow this step, but need to press green check button to resume print menu map.

tray 1 manual feed set to A4 paper plain size
manual feed is on.
there is paper on tray 1
ps setting tray1 manual feed is A4 plain size paper.

send print to tray1 manual feed even there is paper at tray 1
i still need go to the printer and press green check button to resume print

Posted on Jul 25, 2009

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1 Answer

Unable to pick up papaer on tray 2 error 13.00


common faults for poor feeding on lj5200
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My HP 4100N printer often automatically selects to print from tray 1 (the manual feed), when I want to print from tray 2 (the automatic feed). How do I set the default tray?


HP Laser Jet 4100 HP Not pulling paper from Tray 2
Action: The 4100 will look at tray 1 first then tray 2 If tray 1 is empty it will pull from tray 2 if the papersize matches the job otherwise back to tray 1 and ask for the paper. Your machine likely thinks the paper in tray 2 is not the size you want. For instance you have LETTER in tray2 But the machine thinks it is legal. The LJ 4100 detects the paper size in tray 2 automatically. If you print a configuration page: MENU them INFORMATION then ITEM then CONFIGURATION PAGE then SELECT. The page will print and show what size paper the machine thinks is in Tray 2 if it says LEGAL and you have LETTER you need to Check The Paper Backstop in TRAY 2. The back stop sets the length of the paper if it is not at Letter (8 1/2 x 11) the machine will not detect LETTER. Even if it just a little bit off or between positions.
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Hope this helps helps. Please keep us updated and remember to rate this answer. TF

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I had an issue with the cassette tray paper feed. I loaded paper in the rear tray, manually used the printer properties button to make it print from the rear tray and printed from there. The next day I manually did the same thing but forced it to print from the cassette (bottom) tray. It worked fine today. It no longer thinks that there is no paper and the rollers are picking up the paper edge for proper feeding of the paper. I did not go through the roller cleaning procedure but I would do that if switching back and forth manually between trays doesn't work.

Sep 20, 2010 | Canon MP560 All-In-One InkJet Printer

1 Answer

913 service motor error


If this is the first time you have seen this error, do the following:
  1. Power off the printer.
  2. Remove all installed paper trays.
  3. Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
  4. Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
  5. If everything is fine, reinstall the tray and power on the printer.
  6. Try printing a few print jobs.
  7. If the error does not return, continue using the printer as before. Keep an eye on it for the next few days. If the error does not return, it may have been an isolated incident.
  8. If the error returns just as soon as you power on the printer or when you try to print again, you will need to find out which paper tray/paper source is causing the problem.
  • If the printer has only the one integrated paper tray, the problem will be with either the tray 1 pick arm/autocompensator assembly or the printer's engine/system board.
  • If the printer has more than one paper tray installed, try printing from each paper tray one at a time. The best way to do this is to have all of the paper trays empty and then proceed as follows:
    1. Put paper in tray 1 only.
    2. Print from tray 1.
    3. If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
    4. If you receive the error when printing from one particular tray, power off the printer to clear the error.
    5. Power the printer back on.
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      If you have extra paper trays/drawer units installed and the error occurs from only one particular source, there are some things you can do as a temporary fix.
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      • If the error is occurring from the integrated paper tray (tray 1) AND you have optional paper trays installed, take all of the paper out of tray 1 but leave tray 1 installed. Set up the printer to print from one of the other paper tray sources (tray 2, tray 3, multi-purpose feeder, etc.).
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2 Answers

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Sep 08, 2008 | Office Equipment & Supplies

1 Answer

When Tray 1 (A4) is empty it is picking up Tray 2 (A4 ? letterhead) and we don?t want that to happen cause we print in bulk! When Tray 1 (A4) is empty it is picking up Tray 2 (A4 ? letterhead) and we don?t...


Hello Uncle123,
I don't have a user manual at my fingers, but you can go into "additional functions". I don't recall if it is within the"common settings" tab or "copy settings" but you can designate any paper tray to be "unique". For example you can designate tray 2 as "colored paper, or recycled paper" .In which case, if you are feeding from tray 1 and it runs out the copier now knows that tray 2 has a type of paper that is different than the current run.Even if the paper size is the same. I hope this helps. Take care. ..............................spinal.........................

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