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FAX TROUBLESHOOTING FAX MACHINE ABLE TO SEND BUT NOT TO RECEIVE

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  • ruko Feb 28, 2008

    Our Canon LaserClass 3175 Fax Machine will send documents but not receive them. We have a telephone tone so we think it must be the Fax machine itself. Does anyone have the circuit board required for this repair?

    Thanks, Jerry

  • Rhondamc Mar 12, 2008

    my fax is saying the yellow ink is not installed when it is

  • rosesherry Apr 24, 2008

    same

  • Anonymous Jun 06, 2008

    i will recive but not send how come and how can i solve this

  • molly4me Jun 17, 2008

    error message keeps saying toner is empty and it has a new cartridge, will this prevent it from printing faxes that are in memory?

  • BarbaraMM Jun 24, 2008

    My fax too can send out faxes but not receive them. I have shut the machine on and off. Reviewed the settings. Someone suggested that I pick up the phone and dial '73' and then see if I hear 3 beeps and perhaps that would help, but to no avail.

  • lhaas Aug 20, 2008

    Able to send but not receive faxes.

  • RKHRKV Sep 10, 2008

    We had been able to send and receive just fine, then one day it just stopped receiving. Any ideas?

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3 Answers

We have ours connected to the printer.

Posted on Mar 20, 2008

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I can send but not recieve! I need help!!=)

Posted on Sep 03, 2008

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Posted on Jan 02, 2017

  • 54 Answers

SOURCE: can't receive fax but can send

Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

Posted on Dec 04, 2007

checkitright
  • 1362 Answers

SOURCE: Sharp UX-B700 Fax Machine

here is the manual in case you guys don't have it
http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=196b4c87ed0acc8b59064e5655b55ba1&q=sharp+ux+b+700+manual

Posted on Dec 11, 2007

Healeyman
  • 1198 Answers

SOURCE: My fax machine will send faxes but not receive them. I have made sure it is plugged in and connected but no faxes will come through. Please Help!

If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

Posted on Apr 27, 2009

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1 Answer

Cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers


"cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers"

If your machine can receive a fax transmission from one number, it will receive from all numbers.

If your machine can send to all but not to one particular number, please check that there is a fax machine there to receive it.

You can try to send manually and listen for beeps from the other fax -if one is present- then push the START button to initiate transmission.
If their machine is in working order, the transmission should start. (After the initial 'handshake' of course.)

Jun 16, 2011 | Office Equipment & Supplies

1 Answer

I have a Epson all in one printer, scanner, fax etc. and when I try to send a fax I get busy report.


Try to send a test fax to HP's fax-back line:
1-888-HP FAX ME

You can send a blank page and if they receive it they'll send you a fax back confirming it.
If you can send to HP then whoever you tried to fax to earlier is having an issue or the number you have is wrong.

If you cannot send to HP then there's an issue with your line/machine.
You would then start troubleshooting by hooking up a phone to that jack you have your Epson plugged into and seeing if you get a dial tone.

Jun 01, 2011 | Office Equipment & Supplies

1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
fax.
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax

1 Answer

My fax machine wont send or receive faxes any suggestions?


If it is properly connected to the jack in the machine and the wall, and it won't send OR receive...then it's NOT a simple problem, because nothing else need be done for the machine to at least "send" a fax.

Dec 15, 2009 | Ricoh FAX1180L Laser Fax

1 Answer

Sends faxes fine, but will not receive. Message "FAD" on screen


Could the message be reading "TAD"? If you have an answering machine hooked up anywhere on the same line as the fax, you need to refer to page 16 of your manual. Set your answering machine to 2 rings and de-activate the toll saver mode. If you have a dedicated fax line without the TAD, set your fax recieving mode to fax only by pressing the MODE button under the LCD display untill fax only isindicated

Jul 07, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Brother 2920 ~ I can not receive faxes


Call your fax machine from a regular phone to see if it rings / answers.

Mar 12, 2009 | Brother FAX-2920 Plain Paper Laser

1 Answer

Fax error cant receice fax


For Troubleshooting:

Disconnect all equipments using the phone line
Connect the FAX directly to the wall jack

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Nov 25, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

HP Officejet 6110 all-in-one fax/scanner


Not sure what the problem is exactly. You say that your line is good and you successfully sent a fax using the machine but then you said you can't receive or send...apparently using the phone jack you have available for your machine. It should work using any phone jack you have available in your place.

HP.com has a web page that contains a wide variety of fax troubleshooting steps that may help you. Sorry I can't be more specific, but without knowing more about the problem, this is my best suggestion:

Troubleshooting Fax Issues

Post back your results and good luck.

Sep 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Cannot receive faxes, but can send


Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

3 Answers

Fax unable to receive and send.


Some basic troubleshooting tips are listed below to help determine the cause.
Check the following items :

1
Ensure the phone cord is plugged directly from the wall jack, into the back port of the fax machine marked "Line", "To Wall Jack", or with a wall jack symbol

2
Remove any other device from the line such as splitters, credit card machines, or telephone answering machines and retry.

3
Turn Error Correction Mode (ECM) off ,
For turning off ECM > press set up > press ok >go to advanced fax set up by using the arrow key > press ok > press arrow key go to OFF > press ok .

After these steps > try to send a fax to undermentioned number , once it is sent u will recieve a confirmatory fax in return as well .

self confirmatory no for fax 1 888 473 2963 .

or u can try to send a fax to a different local number as well.

Thanks


Apr 25, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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