Question about Fax Machines

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  • 13 Answers

SOURCE: can't receive faxes but can send them okay

The easiest thing to check is the recieve mode setting. most of the time when this happens the machine is set on manual recieve. Set it to automatic recieve and you should be fine.

Posted on Oct 29, 2008

  • 10 Answers

SOURCE: Trouble faxing and receiving fax from "Brother 575".

Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

Hopefully this will work for you.

Dave Grannas

Posted on Jan 25, 2009

  • 1198 Answers

SOURCE: My fax machine will send faxes but not receive them. I have made sure it is plugged in and connected but no faxes will come through. Please Help!

If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

Posted on Apr 27, 2009

SOURCE: Fax not receiving faxes

Check that it is set to "auto receive" and not "manual receive"

Posted on Jul 20, 2009

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My fax machine will send a fax, but I can't receive a fax?

The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

    The machine prints all of the faxes stored in memory.

Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

Feb 10, 2015 | Samsung SF-650 Laser Fax/Copier

1 Answer

Receiving faxes, won't send faxes. Comes up line

Your fax machine thinks everything is OK. If you can receive you can send.

call the failing fax number with a regular phone and listen for fax tones.

Feb 01, 2010 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Not receiving faxes. It will send but not receive

have someone send you a fax. When the machine rings, press START. if this works you are set to MANUAL instead of AUTO

Sep 17, 2009 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Can't fax or copy on brother mfc3240c machine

Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.

Aug 20, 2009 | Fax Machines

1 Answer

Won't send faxes to 817 area code, all others OK

The recipient may have a DSL phone line, or receiving to a fax server that blocks your area code.

Oct 14, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Can't Receive Faxes

Promotional faxes are coming through fine everyday. However, we can not receive any of our business faxes. No changes have been made to the fax. Please Help ASAP.

Aug 14, 2008 | Canon FAXPHONE L80 Laser

1 Answer

Not Receiving Faxes

It sounds like you're not set for AUTO RECEIVE. Try unplugging power cord and re-plug in

Aug 13, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Receiving a fax from a certain number

Does the other party have a DSL phone line?

Aug 09, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Fax will not send

Does the receiving or sending party have a DSL phone line?

Aug 01, 2008 | Brother MFC-8220 Fax

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