Question about Sony BRAVIA DAV-HDX267W Theater System with Wireless Speaker Kit System

1 Answer

Sony dav-hdx265- disc is stuck- door will not open

Cannot eject nor play disc. Problem code c3100 problem code comes up. Unplugged system, nothing but system trying to change discs or eject

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  • 126 Answers

According to the Sony manual, a C-31 error code indicates that the disc is not inserted correctly. Their recommended fix is to restart the system and re-insert the disc correctly. That just leaves the problem of getting the disc out, right? If eject doesn't work, you may have to open the disk drawer manually. With single-disc systems this is fairly simple: there is always a small pinhole near the disc drawer, usually just below the right side of the drawer. Straighten a paper clip and stick it into the hole until the latch releases, then remove the disc and close the drawer. All should be fine from there on. I do not know if multi-disc systems have the same sort of release but that is where I would start.

Posted on Nov 24, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Sony BRAVIA DAV-HDX265 Changing the region code

buy a region free player :)

Posted on Mar 17, 2008

IB4G2008
  • 3587 Answers

SOURCE: sony home theatre model dav-hdx265

hmmm..didn't know you could do that? Do you have the user manual on hand?

Posted on May 28, 2008

  • 1 Answer

SOURCE: Sony DAV-IS10 Error Code C 13 71

I had the same problem, took my system to the service centre - they replaced the lens and it works fine now. They charged me Rs 1000 (About 25 USD)

Posted on Feb 16, 2009

SOURCE: Disc stuck in homethreatre system

you can try gently to get the disc,s towards the front of the player by turning it upside down ,then you can also try pluging it in and trying to gently pry the door open with the assist of the open button , if that does not work within a reasonalble amount of time you cac also take the casing off and reve the dvd,s that way ,just lay out the parts in order so you remember where they came from , hope i was able to help you , it happened to me already and once i had no choice but to take it appart and another time i was able to get them back into the vicinity of the inside tray and was able to open it that way , either way you choosae good luck and thank you for letting me hopefully help you Sincerely Glenn mayer

Posted on Mar 05, 2009

tc3gs400
  • 14 Answers

SOURCE: how to play multi region disc in sony hometheatre dav-dz280

your player comes as a multi reader player..

Posted on Jan 12, 2010

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1 Answer

Dav-hdx665 only plays certain DVDs, why.


Check the region code. Or the laser beamer is dying.

May 07, 2014 | Sony Dvd Home Theater Remote Control...

1 Answer

Some how i accidentally child locked my Sony DAV-HDX265. how do i unlock it.


  • AH, well lets fix that.
  1. Press "System Menu"
  2. Press the Up arreo ^ or dowm arrow v repeatedly until "CHILD LOCK" appears.
  3. Press ^ or v to select a setting for "OFF" or "ON."
  4. Now press the "+" button and the setting is changed to your selection.
  5. Press "SYSTEM MENU" again to exit.
  • To remove a disk while child lock is on
  1. Press the "eject button" on the remote and press "DISK SKIP" repeatedly until the desired DISK indicator [1-5] lights up.
  • If you have any comments please feel free to leave them here.
  • Hope this helps and thank you for using FixYa.

Regards,Tony

Sep 26, 2011 | Sony Bravia DAV-HDX265 Theater System

1 Answer

Child Lock Sony DAV-HDX265


  • AH, well lets fix that.
  1. Press "System Menu"
  2. Press the Up arrow ^ or dowm arrow v repeatedly until "CHILD LOCK" appears.
  3. Press ^ or v to select a setting for "OFF" or "ON."
  4. Now press the "+" button and the setting is changed to your selection.
  5. Press "SYSTEM MENU" again to exit.
  • To remove a disk while child lock is on
  1. Press the "eject button" on the remote and press "DISK SKIP" repeatedly until the desired DISK indicator [1-5] lights up.
  • If you have any comments please feel free to leave them here.
  • Hope this helps and thank you for using FixYa.

Regards,Tony

Sep 26, 2011 | Sony Bravia DAV-HDX265 Theater System

1 Answer

DAV-HDX265 dvd tray doesnt open


well, if you hearing clicks is possible that you will only be able to fix by opening and looking if the door has been misplaced..... is possible that a cd is stuck and you need to open to fix.....
...
...
another way to fix is to press and hold Eject and Stop ON THE UNIT! while turning the nub to the right (volume up)
that will open the the service unlocking the system!!!!! THAT WILL ONLY WORK if the door or a cd is NOT stuck on it

Aug 28, 2008 | Audio Players & Recorders

1 Answer

Sony DAV-IS10 Error Code C 13 71


I had the same problem, took my system to the service centre - they replaced the lens and it works fine now. They charged me Rs 1000 (About 25 USD)

Jul 31, 2008 | Sony DAV-IS10 System

2 Answers

Sony DAV-HDX265 Surround Sound


1st of all, unplug the set. Open top cover of unit and go to Optical Lens. Push it outward and inward for 2-3 times. Place top cover back. Hope problem will be solved.

May 30, 2008 | Sony DAVHDX265 System

1 Answer

Cannot play or eject disc


Loading gear jam or broken loading motor belt. Disasemble unit to remove disc and check operation of motor and gear assembly. Repost the results so we can better help.

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