Question about Avanti W797 12 lbs Top Load Washer - White

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Avanti w797 does not drain. impeller keeps falling off.

Impeller keeps falling off. i have read i am supposed to tie a magnet back in place. no instructions anywhere on where this magnet is and can not figure this out. won't drain due to impeller falling off inside water pump. keep putting back in place but pops off....

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Go to the following link:

at the bottom of the page, click on the pdf "parts and accessories"

Posted on Nov 24, 2013


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Posted on Jan 02, 2017

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SOURCE: Avanti W797: Tub won't spin or water does not empty.

Had the same problem. The water pump is not working and since it cant drain water it wont spin. A easy fix. There's a magnet located on the water pump thats comes lose. Simply tie it back into place.

Posted on Apr 20, 2008

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Avanti w798-ss e3 error

It seems there is a fault on the main controller unit of the washer. It seems to start and then drain off in mid cycle. Now choose a different program and see if there is any change. Also check individually the inlet valve, the water level sensor and also the drain valve. Also check all the connections to the main panel.

Mar 13, 2012 | Avanti Top Load Washer W797

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Avanti W797 Combo Washer and Dryer............Does not fill with enough water to wash clothes. It will runn the cycles with some water, but clothes do not all even get wet????? How can I correct the...

I have this problem too. Called the repair man out to the house & he just told me it was set at the factory & there was nothing he could do. I discovered if I held the water level knob between the settings given, water would run to the level I wanted as long as I held it in place, but I don't know if this does any damage to the machine. So I don't know if you want to try that or if it can even be done on your model???

Feb 21, 2012 | Avanti W797 12 lbs. Top Loader Fully...

1 Answer

Rotor Assembly Stuck in Drawer Cavity

This picture of the rotor shows two of the three clips that hold it in the washer tub. They protrude from the smaller tan disc sitting just above the red magnet subassembly. Normally, you would unlatch and remove the filter plate, then unlatch the rotor assembly by turning the larger tan disc (with the three arrow tabs) counterclockwise until it stops. Since the top of your assembly is broken off, you'll need to turn the smaller disc counterclockwise about 1/8 turn, so the clips can slide up through their slots. The magnets in the rotor also hold it down somewhat, but it should be possible to slide the rotor out by hand.

The rotors in my double dishdrawer were deteriorated to the point that the plastic around the magnets was crumbling. Note that although the plastic around the magnets is red in this picture, all 4 rotors I have actually seen have blue plastic encasing the magnets, similar to that used for the impeller. I suppose it is possible that your magnets have come completely loose, and are jamming the rotor in place, or that some other foreign matter is caught in the drain impeller at the bottom of the rotor. But there isn't normally any physical connection at the bottom of the rotor- the lower impeller spins freely to pump water out the drain.

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Water keeps getting drained out and water continues to pour in. There is no motion during wash.

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Here is a tip that tells you how to fix that problem...

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Sep 02, 2010 | Avanti W797 12 lbs. Top Loader Fully...

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I can't find an adapter for my kitchen sink that will fit the hose end of the Avanti. Avanti customer service was useless.

Hi. Take the hose to most any neighborhood hardware store and they will fit it for you. Often, a local mom and pop hardware will be most helpful and knowledgeable. I assure you that there is a fix for your problem. J.

Jul 31, 2010 | Avanti Top Load Washer W797

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Washer is getting a nd code and not emptying the water out and the washer will not spin

this model of washer has a pump problem... more than likely its broken. mine lasted 14 months :(

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Draining problem

The magnet connects to the outside of the pump. Aftertime it will come loose from vibration and use. Just resecure it with electric tape or something. The hose that connects to the pump is held in place by a simple hose clamp. Also there's a propeller inside the pump that can get knock out of place. Which will also leave you with a tub full of water. Reposition it with a ink pen or small screwdriver. To access the water pump remove the back panel, its located at the bottom of the drum.

Nov 08, 2008 | Avanti Top Load Washer W797

5 Answers

Avanti W797: Tub won't spin or water does not empty.

Had the same problem. The water pump is not working and since it cant drain water it wont spin. A easy fix. There's a magnet located on the water pump thats comes lose. Simply tie it back into place.

Nov 20, 2007 | Avanti Top Load Washer W797

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