Question about Toshiba Satellite A100-S2311TD Notebook

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Toshiba satellite grey screen - Toshiba Satellite A100-S2311TD Notebook

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Please see the flowchart attached and proceed according , and fix it.
God bless you
toshiba satellite grey screen - df9cea18-028e-428e-b663-dc1056a3d08d.gif

Posted on Nov 24, 2013

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Grey screen


Take it in for support at your nearest Toshiba Repair center. If it was a desktop you might've been able to service it, but since it's a laptop, you're better off not messing with it.

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This sounds like a bad display on the laptop. Hook up an external monitor to the vga port on the laptop. You may need to toggle the display to output to the external monitor. This is generally accomplished by pressing the "FN" key + one of the F# keys. Look for an icon that resembles a monitor or it may say LCD. If the graphics display correctly on the external monitor, then you will need to replace the computer screen.

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Screen is grey in color. everything is running. can use a external monitor. i have replaced the screen, inverter, and cable, still a blank grey screen.


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How do I replace the keyboard?


next to the F1 key and the windows key (2nd upper key and second to last key) are two screws, usually under some covering. unscrew and lift top edge of the keyboard towards the trackpad to lay face down. Undo the wire ribbon by lifting the grey or brown tabs and remove ribbon and keyboard. Then install the new keyboard by inserting the ribbon on the place. Lock down with the tabs and put the plastic prongs (close to the space bar) into the laptop body first, and then close keyboard onto the final position. screw back in and thats all. nboulikas@gmail.com for any additional questions.

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just replace screen pop top off unscrew it out and unplug it put new one in and do u have latest video card drivers installed make sure u do that also

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Comes up a grey screen when I turn it on...


had same issue - on 1805-s253 - had to replace the inverter - there was a recall from Toshiba on that part for that series - you find sources for the part via a google of '1805-s253 inverter'

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THE WIRING OF UR SCREEN IS DAMAGED GET IT REPAIRED BY A PRO

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1 Answer

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My Toshiba Satellite does a similar thing, It goes gray while I am working on it. The only way to continue to work on it is to complete shut it down manually and reboot. I took it to Toshiba they said nothing was wrong. 

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