Question about Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum

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Motor issues there is a burnt plastic smell and sparking every time I turn my shampooer on to clean, I need assistance to fix this issue because this machine is only 1 year old

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A faint burnt plastic smell is actually normal for these when brand new, but that normally disappears after a week or so. As for sparks, a thin trail of blue sparks trailing along the commutator (the uppermost part of the motor that can be seen rotating) is normal. However, if there are blue, orange sparks flying out of it its toast. The motor is dying in that machine.

Posted on Feb 04, 2014

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Posted on Jan 02, 2017

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SOURCE: my hoover dual v steamvac make loud noise and sparks

unfortunately the motor did go out on this machine. the commentator brushes and the armature are burnt and the motor or the machine will have to be replaced

Posted on Jul 29, 2009

  • 97 Answers

SOURCE: My Hoover carpet cleaner is approx. 7 yrs.

you are correct, the motor is shot. if you like the machine replace the motor. i would get an est. on the machine from your local vac shop and the go price them. in some cases its better just to get another machine.

Posted on Jul 29, 2009

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Smells like burning


We had this same issue. I noticed it smells like burning plastic. I took it apart and did not find any fundamental problems. Ball bearings on motor are fine, no play. What I did find was that the motor construction contains lots of plastic. It's made in China. Even the brush holder is plastic. Now, this is unusual to me, as brushes get very hot. However, I did not find any issues of melted or softening plastic when running. I used a laser-guided thermometer and measured about 170 degrees F on the metal portion of the brush holder. Nothing unusual. Some parts reached above 200 degrees F. Again, nothing unusual. The only unusual issue is that many of the parts are mated with plastic parts. That's where I believe the problem lies. When the motor is new, the brushes don't make full contact. Therefore, full power draw is not achieve until these brushes wear down a bit. After this point, the brushes reach maximum power delivery and reach maximum temperatures. This is why I believe the vacuum didn't exibit any smell until a few months later, at least, for us. In conclusion, I didn't find anything wrong, except that the motor is cheaply constructed. It isn't going bad and well likely last quite a while, IMHO.
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My hoover dual v steamvac make loud noise and sparks


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The brush isn't turning. Have cleaned around ends of brush. Looks like the motor isn't turning the belt.


Belt could be broken or has come off. It needs to be taken apart to find out. Not a hard fix usually. Since you didn't mention that it didn't squeal, got hot and smelled of burnt rubber or the roller didn't spin this is my guess.

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Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326
Generic problem for all Vacuums
Drive went out on my
Posted by buster_lls on Jul 09, 2008
Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

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1 Answer

TROUBLE WITH MY SHAMPOOER


A rubber smell could be a belt and/or brush roll. But a loud roaring noise could only be from the motor, which would mean replacing it if that is the cause.

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Kenmore 23613


if it smells like burnt plastic it is something wrong with the motor part, but if it is a wet dog,burnt hair gross kinda smell it cool change the bag and buy deoderizer tablet to put under bag kinda like a airfreshener. if it dont work like it used too not picken up like should something wrong

hope that helps,

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