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Cash register not printing

It a new cash register the frist roll paper finish and when I put in a new one it not printing

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  • Expert
  • 592 Answers

Your paper is up side down. try the other side

Posted on Nov 25, 2013

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Posted on Jan 02, 2017

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flexion1
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SOURCE: Royal alpha 601 sc cash register

Hmm. That is almost NEVER a paper problem, so forget about that.
It is always difficult to diagnose head problems without seeing the machine.
It can be a dirty thermal head, but that's not common unless something has been spilled on it. If you want to try cleaning the head, open the printer, and find the head. It is usually a small aluminium block that clamps against the paper when the printer is closed. it will always sit against the front of the paper. On that block, you will see tiny lines all very close together. They go to a connector at one end, and a thin black line at the top of the head. Wipe this black line firmly with a dry cotton bud.

Here is a picture of a thermal head:

http://www.jarltech.co.uk/ger_new/new/pix/products/web/printhead.jpg

Just above the light brown strip, you can just see the black line. This is what you would rub clean.

Otherwise, make sure the paper is clamping hard against the head while closed. If the clamp is not pressing with the same force at both ends of the head, then you will miss some printing. Try pressing against the back of the paper at the head while it prints, and see if it prints any more than before, then you know if your'e on the right track.


Hope this helps.

Mark.

Posted on Aug 18, 2008

  • 5 Answers

SOURCE: How to turn off cash register journal printing (casio CR140)?

If it's not in your manual you can't turn it off. Besides why would you want to turn it off. It's there to make it easier to find mistakes and to make it easier for you to catch your employees stealing from you. Leave it on; paper's cheap.

Posted on Feb 04, 2010

Electroboy
  • 1648 Answers

SOURCE: i have a casio TE-100 cash register model 5610057

Program 2 mode (2 subtotal) 132 subtotal, type new name for first line, 00, cash, subtotal
for the other three lines, just do the same, but use 232,332,or 432 in place of 132
If you need more information, the Casio TE-100 manual is here: http://the-checkout-tech.com/manuals/cashregisters/Casio_TE-100_users_and_programming_manual.html

Posted on May 25, 2011

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1 Answer

How to change paper


This product uses 2 1/4in (57/58mm) wide standard thermal paper. Use the feed keys only when changing the paper. Do not pull the paper manually.

1. If prompted during use, or when setting up the printer for the first time, open the printer compartment by lifting up on the tabs located toward the back of the register. This will expose the printers.
2. Depending on each sides needs, use the release buttons to open the paper wells and release the print rollers.
3. Place the paper rolls into the paper well so it feeds from the bottom of the roll towards the front of the cash register (not the back). Pull the paper up and past the print heads towards the front of the cash register.
4. Once done, close the printer arms and use the feed keys to advance the paper.
5. To attach the journal roll to the back of the winding wheel, remove the wheel from the comparment. Put a small fold in the end of the journal roll and feed it under and around the tabs located on the wheel. Spin the wheel manually to take up paper slack.
6. Once the paper is attached, place the wheel into the holder in the back of the printer compartment. The part of the winding wheel with two discs should be on the right side.

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Usually a broken feed gear in the printer. If you can hear the feed motor whirring but no paper movement, it probably needs a new printer.

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Try turning paper around or make sure you have thermal paper if it is a thermal printer model

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That has a thermal printer.. did you buy thermal paper? Did you insert it in the correct direction?

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The power has been turned of before the sale was finished. Make sure it has a new roll of paper in the printer, then turn key to PGM and switch the power off. Hold down the SUBT key while you turn on the power - display will say INITIAL or something similar. Turn key back to R and see if it works.

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Sharp electronic cash register xe-a206, what does H mean? and how do I get it to stop printing a blank page when i put the paper roll back and after pressing "CL"?


H means head up. It is telling you to click the paper holder back down after replacing the roll. You must always press clear and it should feed a small amount of paper when the new roll is inserted. this is built in to the program.
---------------------------------------------------------------------------------
If anyone needs a Sharp XE-A206 manual, try here: http://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A206_operation_manual.html

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Hi.
If it is not printing at all, make sure you have the paper the correct way around. it will only print on one side. Make sure you have thermal paper loaded - standard bond paper rolls will not work in thermal machines. To test the paper, feed a small amount out, then scratch it firmly and quickly with a finger nail. You should see black lines left behind where you scratched it.
If it is printing everything except date and time, then it has been programmed not to. I can help with this.

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Sharp Electric Cash Register XE-A203. I just put a new paper roll into the register because it was out of paper. The register screen is showing all numbers and transactions but when the paper comes...


Hi whitwall,
Please make sure that you have the right paper roll.
Your machine takes a thermal paper roll, which means it actually burns the print into the surface of the paper as opposed to printing with a ribbon or ink roller like other makes.
The thermal paper will only show a print on one side of the paper, in other words if you do indeed have the right roll and it is in upside down you will get a blank printout.
An easy way to see if it is the right paper hold the roll in your one hand and scratch a line with the thumb nail of your other hand accross the surface of the roll,if you get a black line on the paper then it is the right one, otherwise you have what we call a "bond" paper roll and it will not work in your machine.
If you got the "black line" with your thumb nail, then lift the printer head arm (green lever) place the roll in position with the paper rolling out from the bottom of the roll towards the front of the machine, pull the paper out past the catch mechanism and close the printer ****.Tear off the excess paper and replace the printer cover.
You should be ready to go ahead with sales.
This should solve the problem .
Regards
Gavin.

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