Question about HP Designjet T1100ps Printer

1 Answer

Error 86:01 Carriage moves out of original position and returns with no problem, however after it continues its test where it checks the paper guide strip etc it gives error code 86:01. What may be the problem?

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  • Livejah Nov 23, 2013

    Also there is no paper loaded and have checked for paper jams.

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1 Answer

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  • Master
  • 794 Answers

HP has a detailed solution with pictures: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_efb5c0793523e51970c8fa22b053ce01=wsrp-navigationalState%3DdocId%253Dmmr_kc-0104514-13%257CdocLocale%253Den_US&javax.portlet.tpst=efb5c0793523e51970c8fa22b053ce01&sp4ts.oid=4214021&ac.admitted=1385252935149.876444892.492883150

Posted on Nov 24, 2013

Testimonial: "Thanks John. Just one quick question....what step occurs after the printer checks the star wheel? It seems to lift the star wheel two times and then the error occurs. This happens at this very stage on every restart or power off/on of the printer."

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: How do I get fix a "carriage jam"?

I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.

Posted on Apr 20, 2008

debroy
  • 174 Answers

SOURCE: Carriage Jam Open door. clear carriage jam and then press ok to continue

Hi..

To get rid of this problem you need to delete all the hp icon from printers and faxes.
then go to start--run--regedit--hkey local machine--system--current control set--enum--usb and delete the hp keys starting with vid_003 and vid_000 ,once done try connecting the usb cable...a new icon will be generated and issue will get resolved.

Regards,
Amit
senior tech,HP

Posted on Nov 24, 2008

  • 1 Answer

SOURCE: Carriage jam

There's a small locking mechanism that holds the carriage in it's home position. This needs to be slightly sprayed with WD-40 or a similar lubrication (small amount). Problem solved.

Posted on Dec 30, 2008

BaronVonNuke
  • 1915 Answers

SOURCE: hi hp designjet t1100ps plotter showing

This error can be caused if there is anything blocking the movement of the carriage. I just had a client with this problem on Tuesday and it turned out that they had opened the print head cover and had not closed it properly. This caused the metal latch to block the movement of the carriage. I would check that first, as well as look for any small bits of paper that may be blocking the complete movement of the carriage.

Posted on Apr 02, 2011

  • 1 Answer

SOURCE: HP Vivera printer won't print

I had a paper jam from a label coming off while it was printing. I was able to
clear the lable out by taking the pack panel off. Now the printer makes all the noises it should, but doesn't pull any paper threw. Help

Posted on Dec 10, 2011

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1 Answer

Paper jam error message. Done evrything possible but still can't resolve.


Please try this solution.
Remove the USB cable into the printer and leave the printer on.
Remove all the cartridges.
Close the cartridge door and wait for the INSERT INK MESSAGE to appear.
Disconnect the power cable and from the power source supply.
Move the carriage using your hand from the original position to the other side of the printer and then move it back to original position. Wait for couple of minutes
Reconnect power cord and turn on the printer.
Return all the ink cartridges and close the door. Wait for the calibration process.
Print the test page to check if it working.
Reconnect the USB cable and try to print again.
Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Apr 20, 2011 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Two Red LIght Blink


36ledn1.gif

CD/DVD guide error
When turning on the printer or printing on paper, the CD/DVD guide is open.
Close the CD/DVD guide.

36led8.gif
Carriage error
The print head carriage is obstructed by jammed paper or other foreign material and cannot return to the home position.
Turn off the printer. Open the paper support and the printer cover then remove any paper or other obstructions from the paper path by hand. Then, turn the printer back on.

Sep 25, 2010 | Epson STYLUS R230 InkJet Photo Printer

1 Answer

I cannot insert the paper tray please help


hello.....

Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism


Thanks


Jun 15, 2010 | HP Photosmart 8250 InkJet Printer

3 Answers

My officejet 5610 says "carriage jam. Open Door etc. I can't find a door to the carriage.


Hi!
here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
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turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on.. open the carriage access door..
17a3196.gif
disconnect the power cable from the back.. remove the paper output tray.
6638622.jpg
look inside the product..check for torn papers..gently pull out the paper from the roller...return the paper output tray and the carriage access door. plug the power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriage access door.
6d0bf70.gif
disconnect the power cord from the back..remove the paper output tray...look inside if the carriage is stuck and if there is no papers or object that restrict the carriage to move..return the output tray.. return the carriage access door...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on the printer..disconnect the power cord from the product..disconnect the power cord from the wall outlet.. wait for 15 seconds.. plug the power cord to the wall socket....plug the power cord at the back of the printer.. press the power on of the printer.. try to print the test page...


Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks























May 23, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Paper feed not working. green button and orange


I assume you mean that the power and resume lights are blinking. This signals a carriage stall. Open the top cover, if the cartridge cradle moves to the right, it isn't stuck and may be a one-time issue. If it is stuck, unplug the power to the printer. Open the access door and observe the carriage position. Clean any lint or paper pieces out. Remove any obstructions. Move the cradle and continue checking for lint, paper and obstructions until the entire area is cleaned out. If the print carriage started out on the left side, return it to that position to make sure the cartridges are back in the capping station. Look inside the printer along the cartridge cradle path for obstructions and remove any. Remove the rear access door and check for paper pieces, remove any obstructions.

Plug in and turn on the printer and see if the carriage returns to the left and reseats itself in the capping station. Close up the printer.

If this doesn't work, the printer may need service.

I hope this helps.

Cindy Wells

Mar 28, 2010 | HP DeskJet 5740 InkJet Photo Printer

2 Answers

During startup the drive belt slips and gives an error


Open the printer's door and look for the print carriage. It's the platform that moves back and forth over the paper, probably where you put new cartridges. Unplug the printer, and check this belt and its pulleys to see if it's either broken or possibly covered in ink. The drive belt will be black and have gear teeth on it. If you see a metal or plastic ribbon, that's more likely the encoder that let's the printer's computer read the position of the carriage. See if you can nudge the carriage and make it move a little; it may simply be jammed. Check the carriage's moving path and make sure it's not obstructed. Any other problems would probably best be handled by Epson.

Feb 27, 2010 | Epson Stylus R380 InkJet Photo Printer

1 Answer

Brother GX 8250: my problem is with the carriage.


Brother GX8250 typewriter; my problem is with the carriage. The return key returns the carriage to the original left-side position, but fails to advance to the next line.

Sep 08, 2009 | Brother Office Equipment & Supplies

2 Answers

Epson 1280 ink carriage making noise and not printing


hello there. try re-seating the cartridge. Take it out, then put it back in.

Nov 28, 2008 | Epson Stylus Photo 1280 InkJet Printer

3 Answers

Epson CX2900 problem


HI,
Try to reset it :
SSC Utility has the latest version SSC Utility 4.30... This time it can now reset the Epson Stylus CX2900...
Download the latest version and Install it...
Under Configuration...
Select Installed Printer (EPSON Stylus CX2900 Series)
Under Printer Model
Select EPSON Stylus CX2800...
I hope this will help you. Link

Aug 02, 2008 | Epson Stylus C84 InkJet Printer

1 Answer

Paper Jam


Causes of repeated paper jams If paper jams occur repeatedly, one of the following may be causing them: The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages. Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
  • Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
  • The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
  • Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
  • Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
  • Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism

May 21, 2008 | Office Equipment & Supplies

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