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Door closer problem ....door pops open

I have a Jenn-Air side-by-side. My date of purchase was Aug. 2004. Since yesterday the fridge side door isn't staying closed after closing. I have to return to the door and push firmly...but I've never had to do this before. The Jenn-Air site mentions I might be having trouble with the door's closer but then doesn't outline what that is, just advises contacting a repair professional. Can you tell me? Can I fix this myself?

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  • 3 more comments 
  • PJ62 Oct 10, 2007

    Hey, thank you for the quick response!  I'll share this in-house and see about it.  More later when the problem needs revisting or is fixed!

  • Mike Misquez
    Mike Misquez Jan 28, 2008

    I have a Roper Refridgerator with the freezer on top. The door to the refridgerator does not fully close. I have to push it to close all the way.There is nothing blocking the door from closing properly....what is the problem?

  • motheye Jul 02, 2008

    I have the same problem. Particularly on the freezer side. I recall there being a vacuum sound and pulling before, when the freezer was closed before; now nothing, the door just sits closed and can pop ajar when the frig side is opened closed. No info on this problem in manual as far as I can see, annoying. Is there a pressure difference normally when the freezer is closed, what could the problem be?



    Thanks!

  • robles1queen Sep 26, 2008

    gemonogram refridgerator side by side refridgerator door wont stay closed

  • Anonymous Dec 14, 2008

    the refrigerator door needs to be adjusted up. the frig is only 2 yeats old

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  • Master
  • 878 Answers

PJ, as long as you don't have any shelves preventing the door from closing, it probably is the cam that sits on the bottom of the refrigerator door. In order to change it out you will have to remove the entire refer side door. Lay it down and replace the cams on the bottom. I don't have a model number here so I can't give you a part number. You will have to remove the top hinge and the door will lift up and off. Then replace the cams, you will be able to see how they go on when you take the door off. Before anything check to see that the door is aligned ok. You have some adjustmet on the top hinge. You also have some adjustment by raising and lowering the front wheels. You can also try lubing the cam that is on there now....Catriver.

Posted on Oct 10, 2007

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