Question about Samsung SPH-M500 Cellular Phone

4 Answers

SPH-m500 bell mobility

My computer isn't recognizing my phone when i plug the usb plug in. Do i have to download a patch for it or something?

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  • Anonymous Nov 02, 2007

    I plug my phone into the comp. with the usb and it recognize it. . . do you need a cd because i dont remember my phone coming with one.

  • Anonymous Nov 02, 2007

    I've plugged the usb cable to my SPH-M500 then plugged it into my computer, but it never recognizes it and tells me to find a CD.

  • KALA1 Dec 10, 2007

    I just up graded to a Samsung SPH-m500 and all the cell does is freeze up and you can't change to a different page nor turn it off!!!! The only way is to take the battery out of the cell phone and restart it again.

    THIS SUCKS!!! You would think with todays technology that it wouldn't freeze up and NOT function!!

  • Paul C Jan 15, 2008

    I have the Samsung M500 and no problems for 3 months then all of a sudden, the darn thing freezes up on me! You cannot even turn it off! You have to remove the battery and replace it....
    So, is this the phone fucked up or the batter?

  • f_1_fan Jan 28, 2008

    how do u tell ur phone to conect to ur comp

  • claddagh01 Jun 18, 2008

    I have the same problen as you all do.I take pics with my ophone and can not down load them on my computer,i did not receive a disc with mine either


  • Anonymous Jul 08, 2008

    how do i download my pics from my camera

  • f_1_fan May 11, 2010

    how do i put java in my phone so i can play my mp3 but i not have internet conection on my phone



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I called Sprint Technical Support & wasn't able to get a solution after being on the phone for about 45 minutes; I was hung up on once & had to call back.

First of all, do not plug your USB cable into the phone yet.

If you have Sprint & the Samsung SPH M-500 camera phone, you need to go to Put in your OS & click SUBMIT.

Choose the 6th download, "Sprint PCS Connection Manager for Phone as Modem/USB Cables". You will be prompted to restart your computer.

Now you can plug in the USB cable to your phone & computer.

Click on the MENU button.

Choose TOOLS.

Click on 1. MASS STORAGE.

Click on 1. CONNECT TO PC

You will get a message on your phone, "Connected to PC. Call disabled."

Then you will be prompted with a box, Removable Disk (F:). Your letter may be different.

You will be asked, "What do you want to do?"

You will have several options to copy, view, edit the pictures.

Worked for me! Hoped this helps y'all.

Posted on Mar 15, 2008


Menu 9-1-1

Posted on Dec 06, 2007


Download connection manager - so a search on sprint connection manager download

Posted on Nov 27, 2007

You have to tell the phone to connect to you computer.

Posted on Nov 22, 2007

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Posted on Jan 02, 2017

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Regards, Carlos

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There is an option to connect your phone to your via the USB cable provided out of the box. Once you connect your cellphone to the computer, it'll pop up a device found wizard and ask if you want to try to find the drivers for it... all options will fail miserably.

BUT, once that is done, keep it connected and flip open your phone. Go to these menu options:

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Samsung m500 mobile phone

you should try samsung website

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