Question about Brother IntelliFAX 560 Plain Paper Fax

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I need help with a fax machine

When trying to fax to people it acts as though its going thru, but then they get a message saying line error. what do i need to do or is the fax machine broken

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Re: I need help with a fax machine

Sounds like you may have a noisy phone line, incorrectly set transmission level or no filters installed if using broadband adsl service, also pick up phone is it free of any background noise or crackles? (tel phone company or cable problem if noisy)


In australia there is a service for test fax level across phone line called FOLDS (Fax online diag service) maybe your carrier have one too so you can test?


Posted on Oct 17, 2007

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There may be some static on the phone line, try a line filter. If possible, you could plug the fax into another working telephone line, and have someone send a fax to that number (whatever number is attached to the new phone jack) to isolate whether or not it is the machine, or the wall jack.

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