Question about Garmin StreetPilot i3 GPS Receiver

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Motorola Flash Mode - bootloader

Motorola Flash Mode Bootloader Version BOOT_C_03.08.00R.MPAP Please connect the USB CABLE I got this message in the morning after charging it over night. It's stuck here.

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  • panama11 Nov 19, 2007

    my battery on my Q was running low last night and then it died. i charged it last night and this was the message:

    Motorola Flash Mode
    Bootloader Version

    My phone will not turn on, i have taken the battery out and put it back in after 5 min. and it still does not work.

  • Anonymous Dec 13, 2007

    same problem

  • Anonymous Dec 15, 2007

    I have the exact same problem. This happend to me after I let my battery run all the way out. I charged it up and when I tried to turn it on and got the following message:

    Motorola Flash Mode
    Bootloader Version:

    and after about 2 seconds the phone goes right back off!!! I had this phone less than three months!! And now I have to pay to get a new phone!

  • DAPRINCE Jan 08, 2008


  • DAPRINCE Jan 16, 2008


  • Anonymous Apr 16, 2008

    its noy turning on

  • Anonymous May 14, 2008


  • miss2001lora Jul 05, 2008

    exact same problem stuck in boatloader flash mode

  • Anonymous Jul 21, 2008

    Boot Loader


    SW Version:

    Not Found

    OK to Program

    Connect USB

    Data Cable

  • crystal 018 Sep 03, 2008

    bought the phone for my bf less than 3 weeks ago. it started just shutting itself off a few days ago and we'd have to take the battery out to restart it. then last night it wouoldn't go back on. the message showed up this morning. we read the manual we plugged it in the charger we plugged it in the computer we took the battery out and replaced it. what next?

  • marisum Sep 09, 2008

    Am having the same problem

    Motorola Flash Mode
    Bootloader Version
    Please connect the USB CABLE

  • Anonymous Sep 16, 2008

    My phone is stuck in motorola flash mode

  • Anonymous Nov 25, 2008

    This phone really sucks.
    I got this problem and went to the store, they just replaced me a new one. After using it for 8 months it fucked me again by the same problem. It seems the average life of moto Q is 8-9 months.

  • reyrey08 Nov 30, 2008

    so how do i go about fixing this problem

  • Anonymous Mar 17, 2009


  • armandoperez May 05, 2009

    I have the same problem but a number changes it says
    otorola Flah mode

    please connect the usb cable



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Hmm - that kind of message is most likely the basic boot loader in the unit getting activated, this would normally be used in manufacturing to get the 'product firmware' (the programme that makes the product do what it does) into the unit on the production line.

For this to be appearing in customer hands I'd suggest that the product firmware has gotten corrupted. Being unable to run the product firmware the unit is entering it's bootloader and expecting new firmware to be put into it.

Unless your product manufacturer's support webpages have firmware downloadable for the product, along with details of how to do it, then i'd suggest that your unit probably needs the attention of an approved service centre or manufacturer service department.

If the product is still under warranty then the warranty may cover fixing this fault - check terms and conditions and/or contact the manufacturer or the store you bought it from - you may get it fixed free or replaced under warranty by the manufacturer or the retailer.
If it is out of warranty then it may likely cost something to get your product repaired, but it's probably worth making enquiries - a repair may be worthwhile but you'd need to find out cost. It may be worth contacting the manufacturer and asking if this is a known common issue with this product - if it is then they may have put a mitigation plan in place to support users that experience it and if so this may be available even if the unit is out of warranty.

Hope this helps y'all to understand the message you're seeing on the display. Would be interested to hear if you get it sorted.


Posted on Jan 05, 2008

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Thanks boola boola.....for the common sense that anyone with a brain already knows. what a waste.

Posted on Nov 01, 2008

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I think you should take back to the store and see what they can do

Posted on Jan 13, 2010

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I brought it to the store this morning and the technician there re-flashed the system. Since no hardware damage, they did not charge me. Hope this helps. Last time I got it replaced. If you are told you no way to figure it out but replacement, it should be the technician's incapability.

Posted on Nov 25, 2008

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I had This Same Problem

Posted on Sep 16, 2008

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Bola-Bola is spot on, you are SOL when you see this message. When Charging over night make sure you have a good connection in the USB port or else this will happen again.

Posted on Mar 19, 2008

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1 Answer

Motorola flash mode bootloader version; BOOT_C_03.00.00r MPAP usb cable connected ------ thats all that appears on my screen please help

I can help you with your Motorola Moto Q.

What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence.

This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Jun 10, 2010 | Motorola Mobility Moto Q

1 Answer

Please guide meto restart the phone how to reboot "bootloader version"

u cant do it by ur own, u need to go to motorola service center to get it a software update

Jun 03, 2009 | Cell Phones

1 Answer

Phone doesn't open. if turns on shows message: Boot loader A3.CC Err>A5,6935.2E Battery OK OK to Program Connect USB Data Cable it doesn't continue anywhere.

something seems to be wrong with your bootloader. what you need to do is
1. go to and download the A3.CF bootloader which is the latest bootloader from motorola.
2. once you've done that, download the latest version of RSD Lite (you'll find it on google).
3. Install RSD Lite on your computer and open it up.
4. After the program recognises your phone, look for the bootloader that you downloaded and hit start. DON'T UNPLUG YOUR PHONE TILL THE ENTIRE PROCESS IS COMPLETE.
This should solve your problem.

This process can be risky, but it's the only way it'll work. For more information on installing the bootloader with RSD Lite, please read through the forums at carefully.

Apr 06, 2009 | Motorola Mobility RAZR2 V8 Cellular Phone

1 Answer

Flash Mode

Sounds like your device is defective and needs to be replaced. Time to look for your warranty info sorry to say

Nov 25, 2007 | Motorola Mobility Moto Q

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