Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Whirlpool pin retainer is broken on ice dispenser

Whirlpool ED5GTGXNQ00 side by side pin retainer is broken off of ice maker dispenser housing. It holds the door flapper for the ice dispensor. The repair guy says that I have to replace the WHOLE FREEZER DOOR, because of this tiny little plastic pin retainer. I really want to be able to fix this as I still have all the parts and glued the plastic thing back, but I don't know how to get in there. Some one posted a model number for the kit a while back and when I go on the whirlpool site it doesn't come up. Where and how do I order the kit, and does it come with instructions.

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  • Anonymous Dec 11, 2007

    the door flapper is broken off the ice maker how do I replace it

  • themackshack Jan 04, 2008

    I have the Whirlpool Ice Door Kit available for $39.95 plus $5.00 shipping and handling. The kit includes a metal frame that will replace the broken part in the door mold. It also includes all the parts that operate the door including the door itself. I only have 2 kits available at this time so first come first served. Please go to Ebay and look up user name, themackshack, and email me. It's alot cheaper than replacing the entire door. That is what you had to do before this kit became available. Thanks, Mack

  • Dave Robb Apr 04, 2008

    Do you have any tips or easy instructions on how to install the replacement kit

  • stringplay3 Jul 07, 2008

    Same problem with our Whirlpool Model #GS6SHEXNS00 side by side - Ice dispenser flapper loose - the plastic tab that holds the pivot pin is broken - Whirpool is telling me the WHOLE DOOR has to be replaced!!!!!! For a piece of 15 cent plastic? They wont sell the housing separately. This is criminal...

  • jerhey Oct 02, 2008

    Same problem ordered the kit from sears 8201649 only instructions that came with it are to "use all parts".

  • bigred-01 Dec 10, 2008

    I bought the part from Whirlpool customer service. All it says is use all of the parts in this kit!

  • Anonymous Jan 16, 2009

    I have the same problem. Any solution?

  • Anonymous May 25, 2009

    whirlpool pin retainer is broken on ice dispenser.

  • Tim ODonnell
    Tim ODonnell Oct 11, 2013

    Hi - any chance you would have this item still Mack? I tried finding you on ebay, but could not find your username. Please contact us at Kymber33(at) Thank you!



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This is easy. there is a small area beside where the piece broke off. bend a small peice of metal coat hanger at a 90 degree angle, (this is so you can make your new hole on the correct line) heat the end with a lighter, burn a smallhole thru this area beside where the previous hole existed. now throw away the old pin that you were using and use a piece of coat hanger cut to the right length. on one end bend about one half inch to 90 degree angle, feed thru new hole and thru your spring and flap and thru to opposite side hole and lastly make small bend to keep wire from sliding out. ta da, fixed. problem solved for about two cents. i have successfully repaired many of these doors.

Posted on Jul 08, 2010

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  • cmevans1406 Sep 23, 2010

    ta-da, took a little effort, but cheap fix, thanks.

  • rdtowe51
    rdtowe51 Aug 25, 2012

    Thanks for the post,been looking for a cheap fix to this problem since there no available housing part from Sears and the part # 8201756 is too expensive for such a little broken plastic tab....

  • mr smith Aug 26, 2012

    Mr. Nesmith, you are a genius. Works like a charm. Thanks for saving me time,money, and aggravation!

  • Imre Tuba
    Imre Tuba Jul 17, 2014

    Thank you for this tip. The plastic retainer on my fridge broke too. When I realized that the part was not replaceable, I had the exact same idea of improvizing with a piece hard wire. But I really wasn't sure that it would work. It was reassuring to find that someone has done it and it worked for them. BTW, great design Whirlpool! When in doubt, use a material that is guaranteed to break eventually, and make the part unreplaceable. The complete freezer door for my fridge costs $1281 on The fridge itself cost $700. So Whirlpool would have us throw away the entire fridge because 1/4 inch plastic tab broke off.


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The correct part to fix the broken housing is 8201756. The other part listed is just a replacement for the ice maker door and does not fix the broken housing.
8201756 comes with directions and with a little work fixes the problem. I found the part in many places but picked it up on ebay for $40.00.

Posted on Oct 23, 2008

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Kenmore 106.45436400 same as Whirlpool ED5GTGXNQ00 side by side pin retainer is broken off of ice maker dispenser housing. It holds the door flapper for the ice dispenser. Sears says that I have to replace the WHOLE FREEZER DOOR, because of this tiny little plastic pin retainer. Sears no-customer support says that there isn't a fix--tough luck. Whirlpoor says it's Sear's problem. Help!!

Posted on Aug 12, 2008

  • Tanger Anton
    Tanger Anton Aug 18, 2014

    I have exact same problem with the "housing."


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You don't have to replace the whole door. There is a kit that comes with instuctions. You can get it at and the part # is 2206423 and switches over to #8201649 and is called door mechanism assembly. It is $42.99. Use # 2206423 for lookup purposes. Hope this helps.

Posted on Oct 09, 2007

  • saramadan Dec 07, 2010

    The part #8201649 does not come with a metal bracket , the one that comes with the metal bracket is #8201756


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The problem with these solutions....the parts that are being recommend dont have the housing....the part that breaks off is actually molded to the housing

Posted on Feb 21, 2010

  • Robert Murakami Dec 11, 2012

    If that is correct part molded to housing is broken - then is the only answer to replace the whole door as Whirlpool recommends

  • Robert Murakami Dec 11, 2012

    if the part that is molded into housing is broken - then does the whole door have to be replaced on does #8201756 work


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