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We have an RTI remote (not touch screen) and my son dropped it yesterday and since it will not work. Its charging fine but wont control any of the units. Please help!


How do you imagine I might help you to repair a broken remote? It's BROKEN, even if it charges fine.
If you don't have the technical knowledge and can't repair your control yourself, please, take it to a repair service

Sep 16, 2015 | Televison & Video

3 Answers

Blinking red x in left upper corner screen


Blinking rex x on upper left corner of RTI remote

Jan 12, 2014 | Rti Technologies Rti T1 Remote Control

1 Answer

Rti T3 eats battery's every 3 month's


Check for a stuck key that is draining the batteries.

Nov 06, 2013 | Rti Technologies Rti T1 Remote Control

1 Answer

My RTI m2(?) fell off the table to the floor. The black cover dislodged and the screen also dislodged. It was still lit. When I replaced the screen the icons were lit with a pink band across the bottom of...


Sorry this remote can't be repair it is garbage,because the small display LCD screen panel it have mircro cracks and fractures in them and leaking chemicals radiation that why u able pink chemicals band across the the small display LCD screen panel.It time to buy another remote.

Sep 06, 2011 | Rti Technologies Rti T1 Remote Control

2 Answers

My 1 year old RTI T2+ suddenly will not charge. I've tried charging it on 2 separate charging stations with no luck!


Try replacing the battery. If this does not fix the problem the charging circuit may be bad and need service. Go through your dealer if you purchased it that way and they may be able to provide you with a loaner while it's sent off to service. Or call RTI yourself and setup a service request. (952) 253-3136

Feb 06, 2010 | Rti Technologies Rti T1 Remote Control

1 Answer

I dropped my RTI T3 remote and now the touch screen went blank (white light). Touch screen works, but icons are gone. I tried taking out the battery to reset, but still no icons. Help!


T3s and T2-Cs are very delicate and often go to the White Screen of Death WSoD when dropped. (a play on the term BSoD from windows)

The remote needs to be serviced to fix this. If you explain the remote goes to white screen when you call RTI they will understand.
their tech support number to get a return authorization is here. They will explain how to pack and ship it.
(952) 253-3136

Dec 26, 2009 | Rti Technologies Rti T1 Remote Control

2 Answers

Rti remote doesn't work properly


The best advice I can give you is to contact Total Control Remotes (www.totalcontrolremotes.com) or info@totalcontrolremotes.com. They are an authorized RTI dealer and specialize in programming RTI remotes and all related equipment. Not only is the customer service excellent, but the pricing is great. They will get you back on your feet in no time. You should not let a control system of this type go wasted.

Jul 31, 2009 | Rti Technologies Rti T1 Remote Control

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