Question about Hitachi DZ-MV550 DVD Camcorder

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Video capture error

Like the question posted in Aug. I am also getting this error. I am on my 2nd camera thinking it was the camera's fault. Have a Dell XPS 410 running XP and have the Media software installed. I did install the video software, get the 'ping' when the camera is plugged into the USB port or removed from it and that's as far as it goes. I need to figure this out as I have a video to do for a client. HELP.............

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  • rmc055 Oct 11, 2007

    I did reinstall the software that came 3rd party for the camera and downloaded drivers. Upon checking, I had the yellow question mark next to the driver and went thru the steps outlined in Hitachi's site. The camera is visible in the dvd/camera area but am still getting the same error that no device is connected and/or no driver is installed. I've read that uninstalling Roxio may work but don't have the reinstall software so don't want to go that route. I have to have something on my computer that is preventing the camera from being recognized. Maybe it's the same thing which prevents me from being able to get Max Payne to load successfully.

    No matter, this is getting really old!

  • rmc055 Oct 15, 2007

    Yes, I have checked that and it doesn't seem to be the problem. I tried the camera yesterday and it appeared as my "J" drive, went into device manager nothing was showing as being in need of further attention so I was excited to try things out. Tossed in the battery, and went into MyDVD and nada. Then tried ULead, again nada, same for Movie Maker. All gave me the no device or driver error message.  Could it be that I need to run the adapter when connected to the computer instead of off of the battery?

    Could it be that simple?? Am frustrated but am getting a little closer to success- maybe.



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Verify that your USB port is not "timing out". XP comes with the default set to a certain limit that the port is active. If there is no data transfer within that limt default, the port goes to "disable" or idle. Go to "Device" in the system menu, and select the port in question. Select "properties" and edit from there. If memory serves, that should do it....accordianman

Posted on Oct 10, 2007

  • Michael Borelli Oct 11, 2007

    Have you verified that the respective port is not timing out? This is where I would start. Once again, if no activity is sensed on that port, the default will power down the port and no data transfer will take place....accordianman



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