Question about Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive

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My WD25001032-001 is on, but it will not connect to the pc (not showing in Explorer either).

When connecting the power cable, it makes a clicking sound - which I guess is the harddisk.

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The clicking noise is a mechanical failure caused by the read/write arm making contact with the spinning disk or catching on something it shouldn't.

Check the warranty status at:WD Support Warranty RMA Services

If the drive is out of warranty, and you have important data on the drive, and you can't afford to send it to a company to retrieve your files and have tried absolutely everything to get get it off, you can try this: Put the drive (and silicon packs in there if available to absorb moisture) in an air-tight ziplock bag. Place it in the freezer wrapped in a towel for a few hours. (Chilling the drive makes the metal inside the drive contract enough for the arm to function properly)
Remove from the freezer and immediately attach to the computer. If detected, transfer files immediately. The drive will heat up quickly and the mechanical failure will return.

Posted on Apr 27, 2014

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Posted on Jan 02, 2017

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SOURCE: My WD external does not connect well to my laptop.

sounds like the drive heads are broken or out of line the unit you have does require a power cord its the data cord that it doesn't need , suggestion is to remove the driver heads and replace them with new ones from a matching Drive , its all you can do to save your vital files , if you are willing to replace your heads I can assist you however its not an easy task

Posted on Jan 11, 2010

bronk50
  • 27725 Answers

SOURCE: I own a WD MyBook.

the clicking noise is the reader arm jumping across platters on your hard drive you have a dirty/faulty hard drive give your hard drive a firm tap on the side this should free up the reader arm
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead using a multimeter
or
control panel administrive tools,computer management disk management right click on your drive select properties click tools you should see two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart
hope this helps

Posted on Dec 04, 2010

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