Need to clean rollers and guides

HI THERE

IT SOUNDS LIKE THE PICK UP ROLLER IS DIRTY.
USE NAIL POLISH REMOVER TO CLEAN THE RUBBER ROLLER THAT PICKS UP THE PAPER(BETWEEN THE TWO FRONT TRAYS ON THE RIGHT SIDE)

You may download the manual for this device here.

Hope this helps . . .

thank for your question anyway but i think you need to take a critical look at the glass and roller in there steaks on them as soon as you switch it on

2 what exactly did you use to clean these thing? remember you don't use rough surface to do the cleaning or use any chemicals for the cleaning

3. check o your cartridges and it's slot, use preferable cotton wool to clean the cartridge slots one after the other. and your problem is solve.
thank you

Here is the Setup Sheet:

Lexmark 6100 Series Setup

And...the User Guide:

6100 Series User Guide

Here is the link to download drivers if needed:

6100 Support

Click on the Downloads tab. Select the correct one for your Opeating System.

There are two types of jams.
Physical, A physical obstruction is preventing the paper from gettin through.

Timing, the paper does not reach a given piont in a given period of time.

Physical jams can be the easier of the two, look for anything out of place, check the lead edge of the paper, is it dented or damaged? if so line up the damage with the feeder open and see if you can locate the problem, it does not need to be a foriegn object, it could be a guide mylar that is damaged or out of place.

Timing are are where the original does not show any signs of damage, the machine just stops.
This can be caused by feed tires, feed motor or clutch, or sensors,
Check the condition of the rollers, rollers generally have a rippled surface, if the rollers are bald and or have become concave. they are worn out.
Clean the rollers with a rubber cleaner or alcohol, clean the paper path with alcohol, check for sticky areas, adhesives from post its or signature flags.
Clean the scan glass with a good glass cleaner.

Blow out sensors with compressed air (Computer Duster), if sensors have an actuator arm, ensure the arm is in place and moves freely.

Give this a try.
Hope it is of some help.
Ed

I have the same problem,only pick up some of the paper and then stop.

Hi

sounds like either you fuser rollers need to be replaced or you need a new drum and cleaning blade, those 2 items will cause ghosting,

good luck

try cleaning with alcohol if it doesn't work then yes it needs to be replaced

This is a very common problem. Apparently HP changed the roller because of this fault.
I've tried cleaning, I've tried making the roller rough. I tried to get HP to send me a new roller but they didn't even reply.
HP are a rubbish company who don't care at all about customers (and their printer software (bloatware) is even more rubbish).
BUT - the solution I found:
The spring that holds the roller down onto the paper is too weak. I bent the end of a straightened out paper clip into a small hook then made another hook-like bend a bit further up (but kept the rest of the clip to use like a handle). the length between the two hook parts is just under 1/2 inch. Don't cut it yet - buy you will need to when it's in place.
Hold the handle end (the bit at the bottom of this sketch) so you can fiddle about in the small space and don't loose the spring altogether.
Find the spring that fixes onto the roller gadget, it hooks onto the printer body. Hook the spring off the hole in the printer body, and then catch the second (double) hook of the paperclip onto the small printed circuit board just by the roller (most of the board is empty - so hook it to the left end of the board).
Then, when it's all in place cut the rest of the paperclip off.
You can see the double hook part once I'd cut off the "handle" piece in the photo:

and here you can see where the spring used to go, and where it fixes with the clip thingy I made.


Of course this is what I did (when I was about to throw the printer away so it was a last chance survival idea), if you loose the spring, stick it onto something that goes sparky-sparky or otherwise kill the machine or yourself I can't take responsibility!

The paper path/paper guide may need replacement. I would also get a maintenance kit and replace all the rollers.