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Hose burst under stink

I have two identical faucets in my kitchen. Both are 5 years old. One burst under the sink and hot water flooded my wood floor. I need a whole new faucet to match the other one. Kohler A112.18.1, 2.2gpm, 8.3L/min Is there one available? Can't find in HD or Lowes.

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  • Carmen Sandiego
    Carmen Sandiego Jan 15, 2014

    I hate it when things like that happen, it seems they always happen at the worst possible moments. Whenever I have something like that happen I just call http://www.rakeman.com/about. They always do a great job fixing the problem.

  • Hannah Schroeder
    Hannah Schroeder Nov 23, 2017

    I'm sorry that one of your sink pipes burst and flooded your wood floor. I'm having a similar problem, except the burst pipes are in the basement, and so far there are four inches of water on the floor. Maybe you've fixed your problem, but I'm going to call a restoration company to fix the damage in my basement. http://www.redeemingrestoration.com/wate...

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It is highly unlikely that the faucet failed; it's far more likely the feed tube between the water pipe and the faucet burst. If your faucets were installed 5 years ago, it's likely that they were installed with flexible feed tubes. Reach up under the faucet and unscrew the feed tube, then unscrew the feed tube from the cutoff valve on the water pipe. Take the burst tube to Home Depot and get a new one - it should cost $10 or so. (I would also recommend picking up a small tube of thread seal - it'll look like a travel tube of toothpaste and cost about $3.) Lightly coat the threads of the faucet connection with thread seal and screw the feed pipe onto the faucet as tight as you can with your hand. Do the same at the cutoff valve end with a wrench but do not over tighten. Once both ends are firmly connected, turn the cutoff valve on and check for leaks. If you find any, try to tighten the connections a bit. If you're uncomfortable with any of this, I'm sure there's a DIYer like me in your neighborhood who'd be glad to help out. It's easy and it's quick once you've done it a couple times. Good luck!

Posted on Nov 23, 2013

  • Anonymous Dec 13, 2013

    Thank you so much for your help. The plumbing service in Santa Barbara CA is one of the best I've worked with in a long time.

  • Carmen Sandiego
    Carmen Sandiego Jan 15, 2014

    I hate it when things like that happen, it seems they always happen at the worst possible moments. Whenever I have something like that happen I just call http://www.rakeman.com/about. They always do a great job fixing the problem.

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Posted on Jan 02, 2017

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SOURCE: brand new kohler cruette. attached cold and hot water fine. when snapping in the pull out faucet hose it sprays all over under the sink

Hi rysenga, the problem is an omission of directions. The section 9 directions are the worst offender and left me never again to purchase a Kohler product. First, this connection for the pull out hose to the outlet fitting should have been a screw on connection. Should have been. Ok it was not, I'll get over it. But the directions never mention having to install the white plastic bushing. Not at all. Nor does it mention that the bushing should be put on the outlet first and then push the hose connection in. This omission is a huge one, but should help anyone else reading this complete the install. Find the oval lip white bushing and install this first on the body, and then just push the connector in. Done.

Posted on Nov 17, 2012

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