Question about Bose Companion 5 Multimedia Speaker System (3-Piece)
Dorp too many times
Can you explain the problems you are having for dropping it many times? Is it just physically damaged from outside / The cuircit inside is broken / Completely dead? Would be easier for me to solve the problem. Few days ago I bought a new Control pad from ebay which was $85. See, if the circuit is broken inside or the cable is damaged surely we can come with a solution.. I have a working control pad Cuircit and other spare parts.. so if u can find out the part needs to be replaced then i am sure u can cut down this expense. Thanks.
Posted on Mar 07, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
you have to call customer service at 1-800-367-4008.Run about $35.
For the broken cable, have you tried to fabricate a new cable for it?
Posted on May 25, 2009
check if the volume control needs to be replaced. volume controls gets bad in due time coz of the carbon layer which gets thinner and thinner till it gets cut off
Posted on Aug 12, 2009
I had exact same problem today. I moved my speakers from one room to the next. When I plugged everything back, the mute/unmute worked but the volume control no longer worked.
I got it working now!! I powered down my computer and then unplugged the power to the speaker system. Then plugged in the power to the speaker system again. Powered on computer and all is good again!!
Hope this helps/
Posted on Sep 15, 2009
I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:
First, unplug the power directly at the back of the woofer while the unit was on;
Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;
Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.
It worked like a charm. I hope this is helpful!
Posted on Jan 26, 2010
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