Question about Canon ZR90 Mini DV Digital Camcorder

1 Answer

Pink or grey horizontal lines on video download or viewing

Recently I was trying to download video to my computer. In doing this the recorded tapes showed (and downloaded) the video with wide horizontal pink or grey digital lines across the images. When I tried to play it back on the camera it does the same thing. I tried cleaning the head but it hasn't helped. I also tried the fast forwarding recommendation for someone who had blue lines in camera. When I made the tapes they were fine. Now we are also getting a blank screen when we are in record mode.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: pink or grey horizontal lines on video download or...

I have the same issue and have for over a year (haven't had the time to send it to Canon for a few weeks to analyze, but have cleaned it numerous times). But I can tell you that the problem is internittent and the recordings are fine. Eventually, don't know the remedy, but it will suddenly stop doing that and I can download fine, and watch on camera fine. When it does happen, I just keep recording. It never shows up permanently. I re-tyr downloading or viewing and about the 3rd or 3th time (let it sit for a few hours between) it is normal!

Posted on Aug 22, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Recording and Playback error

I'm not sure what the solution is, but I am having the same probelms, and I would appreciate any help with this since I am shooting a childrens camp and I am fairly isolated and don't have the time to swop cameras or send it to get fixed. I need to know if the recording is fine (video and audio) but the playback is not working correctly...or is it not recording correctly or playing back correctly. The sound cuts out from time to time in playback. Thank you.

Dec 09, 2009 | Sony Dvcam DSR-PD150 DV Digital Camcorder

1 Answer

Grey Lines across video display

Same thing is happening to mine, it's not the minidv because i tried that one on a diffrent camera and it works fine. It's got to be a setting or something. If anyone can figure it out, that would be great.

Sep 01, 2009 | Canon ZR200 Mini DV Digital Camcorder

1 Answer

Grey horizontal lines during playback on camcorder

yes change the tape and also use a head cleaning cassette to clean the cam. chaminda from Sri Lanka

Jun 25, 2009 | Canon MV750i Mini DV Digital Camcorder

1 Answer


It is symptom of dirty / clogged video head.
Please use good quality mini-dv video head cleaning tape to clean head. Problem will be resolved.

Mar 16, 2009 | Canon ZR850 Mini DV Digital Camcorder

1 Answer

Horizontal grey lines running whe camcorder in play mode

Its symptoms of dirty / clogged video head. Please use Sony video head cleaning tape to clean video head.

Jan 28, 2009 | Sony Handycam DCR-TRV140E Digital...

1 Answer

Grey Bars appear on video playback

The monitor you view while recording does not read from the tape where the problem is located, that's why you are not seeing them during recording.
Since they are not visible while recording, the video section is healthy, only the recording is faulty and it is unlikely you can do anything at home to correct it.
This may be a common problem and perhaps Canon is familiar with it.
I recommend you call their service line directly:


Phone: In the US: 1 (800) 828-4040

May 14, 2008 | Canon ZR700 Mini DV Digital Camcorder

10 Answers

Canon camocorder thick gray lines on ever recording

Canon support was of no help. They ****! To fix the problem this is what I figured out.

  1. Before you start filming what you want record or just advance the tape 10 secs or so.
  2. Record/ video whatever you planned.
  3. Now when the thick grey lines come up on play back don't freak out.
  4. Simply rewind the tape to the beginning and record briefly in the blank portion at the beginning (careful not to tape too long as to tape over your intended recording).
  5. Rewind and play the thick grey lines should now be gone.
How did I figure this out just a fluke. No cleaning, no spray pretty simple. At first did not understand it but it works EVERYTIME for me. I'll deal with it until I get around to buying a new HD video camera and it won't be a Canon. Hope this helps.

Jan 13, 2008 | Canon ZR100 Mini DV Digital Camcorder

2 Answers

How do I remove lines

I had the problem of the horizontal grey lines with some pixels of pink. I ran the dry head cleaner a few times and the lines became solid grey with the sound now skipping worse than before. I cried, cleaned again, then played the tape. I did this about 4 times and still had no luck.

I then decided to try to record with a new tape around the room to see what would happen. After recording I played the tape back and it worked perfectly. I then went back the old tape that would not play properly and it worked fine! Seems like when I used the record button after cleaning it a few times everything worked fine, wierd.

Hope this might help someone.

Oct 22, 2007 | Canon ZR80 Mini DV Digital Camcorder

3 Answers

Canon ZR200


I just started to have the same problem, 5 grey lines and intermittent audio. I the settings and i tried different tapes and No Joy. Then I tried to record onto an old tapes to see if the new recording would do it and the camera showed me a strange icon for exposure. I set the exposure back to 'Easy' and Viola, I recorded and the playback is now clean. Even old tapes play OK now...

The settings must have gotten wacked somehow. I glad it worked out, good luck.

Oct 06, 2007 | Canon ZR400 Mini DV Digital Camcorder

5 Answers

Lines like strips horizontally across the LCD !!!!!

I had same problem. Don't buy a cleaner. Look inside camcorder and make sure both reel turners are equal in height...they can slide down. Turn both of of mine was down and also did not turn to make contact with tape. We got it to turn and the message C31:23 and the dinging quit. Camera instantly worked like it used to. Good luck.

Dec 01, 2006 | Sony Handycam DCR-TRV30E Mini DV Digital...

Not finding what you are looking for?
Canon ZR90 Mini DV Digital Camcorder Logo

303 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Video Cameras Experts


Level 2 Expert

373 Answers

Sheryl Bahr
Sheryl Bahr

Level 2 Expert

65 Answers

Chris Phillips

Level 1 Expert

19 Answers

Are you a Canon Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides