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Napoleon Direct Vent Millivolt System, Model GD36NTR, Serial No Gd/CDV36-12407. After a power outage the Blower Fan runs until it is disconected from electrical outlet located inside the fireplace. The Remot Model Acumen TX-H will not reset the Blower Fan only disconnecting and reconnectiong the electrical plug resets the Blower. Consequently Blower Fan will run for weeks if we are away from home. Have previously installed surge protection of fireplace circuit but problem still exists. Could a thermal switch be missing or defective / missing. How can I identify this component on this fireplace? Thanks
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Posted on Jan 02, 2017
SOURCE: Casablanca fan is not working!!
The controler board has gone out due to either a power surge, overheating or too much wattage in the lamps. There are two types of of controlers and both are subject to this kind of failure. Here's a troubleshooting link
Posted on Jul 09, 2008
The problem is not with the inputs. This unit is in protect because a problem has been detected in the output section. Try disconnecting the speaker wires and turning it on. If the unit remains on, there is a short in one of the speaker wires. If the unit still shuts down, there is an internal problem that will require repair. It sounds like this is a new piece. If so, it should be covered under warranty.
Keep us posted,
Posted on Jul 28, 2008
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