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I found a site that you may check out go google -type in www.hydrodoors.co.za/products
they claim to be the home of digidoors. they have an e-mail , firstname.lastname@example.org and a telephone no. 0114749060
even if they are not close to you maybe you can purchase on line and have it sent to you.
Hi there Vusi.
You should have a manual open and close switch on the wall for your Digidoor. You need to find the two wires which control the open and close functions on the Digidoor Trace these back to the Digidoor motor connect these to the Comm and NO terminals. You also need to supply 12V power to the receiver This needs to be connected to the Possitive and Negative terminals on the receiver. These connections originate in the Digidoor motor housing and can be connected right there. Some Digidoor motors have connection terminals for additional remote receivers in the housing. Remember that the minimum connections needed are Positive, Common(Sometimes the common is also the negative supply so you can bridge the common and negative terminals on the receiver) and NO. Then pair the remote with the receiver as per the instructions in the receiver box. If you still cannot come right post pics of the PC boards of your receiver and Digidoor motor and I will identify the connections for you
The child safety interlock is not set right. The transmitter and receiver are placed at the bottom of each side of the door. If the transmitter/receiver are not aligned correctly, the door will not close.
Line up the transmitter till the light on the receiver lights up.
You are receiving interference from the digi door. You will have to return this unit and go with a different one on a different frequency. Chamberlain makes a clicker that would work well with that unit. Thanks BB
Look in your operators manual to see if there is a way to reset the machines circuit, from the display panel.
The next thing, I would do is remove the main board, or disconnect it from all voltage sources. Disconnect any boards that may be connected to it. Let the boards sit for 24 hours. Reconnect/install. If the memory error returns the circuitboard/boards are bad. You must do this with all power sources disconnected, and you must use anti static/ESD wrist strap so as not to damage your circuits with static electricity. This is kind of complicated it is a step that a technician/engineer would do. If you are not experienced get some one that is to do this. If possible obtain a service manual that has removal/ installation instructions.