Question about Dyson DC44 Animal Digital Slim Cordless Vacuum Cleaner

1 Answer

I have a new Dyson DC44. It has a screw rather than a push button to remove the battery. I bought a spare battery. When I unscrew/loosen the screw, the screw won't come out and the battery won't pull

How do I swap the batteries?

Posted by on

Ad

1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi Mike, it's Jack at Dyson.

Our cordless vacuums including DC44 Animal now include a fixed battery which is not designed to be removable in everyday use. As DC44 offers a runtime of up to 20 minutes of high, constant suction, we've found Dyson owners don't usually need an additional battery to complete cleaning tasks.

The battery is removable if it ever needs to be replaced, but we would advise against attempting to swap the batteries in normal use as the machine isn't designed to be used in this way.

For further advice I'd encourage you to contact our Support team directly - you can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Posted on Nov 27, 2013

Ad

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a brand new Dyson DC28 Airmuscle Vacuumand

    Hi there,

    Your DC28 is equipped with Airmuscleâ„¢ technology, which allows you to raise or lower the brushbar to suit the flooring you're trying to clean. You should be able to make your DC28 easier to push by changing the setting of the carpet height selector. You can find out how to adjust this in the user guide included with the cleaner. In case you don't have yours to hand, here's an online copy:

    http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf


    By raising the brushbar, you should be able to reduce the force needed to push and pull the cleaner. If you've tried this, it may simply be the powerful suction which is making it feel a little heavy to use.

    If you're still concerned, please get in touch with us free on 1866MYDYSON or email askdysonUS@dyson.com. One of our experts will be happy to answer your questions.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 25, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: I put a new battery

      Hi there,

      Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.

      Alternatively, we could arrange to have the cleaner returned to us for further inspection.

      In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.

      Kind regards,

      Jack
      Dyson Customer Service

      Posted on Aug 01, 2011

      Add Your Answer

      Uploading: 0%

      my-video-file.mp4

      Complete. Click "Add" to insert your video. Add

      ×

      Loading...
      Loading...

      Related Questions:

      1 Answer

      Why does nothing happen when power button pushed?


      The Dyson cords are known to go bad, test the cord and see if there is voltage. If this is too mechanical for you, please take the vacuum to your nearest vacuum repair shop

      Mar 21, 2016 | Dyson DC44 Animal Handheld Vacuum Cleaner

      1 Answer

      Should a Dyson 45 battery work on a Dyson 44 motor head?


      The listings on 3rd party batteries like at NewEgg (
      HQRP Battery for Dyson DC31 DC34 DC35 DC44 DC45 DC56 Series plus HQRP... ), Ebay (
      NEW DYSON DC44 DC45 VACUUM Battery Type 2000Mah CORDLESS DC34 DC35 4402B ), and others lump the battery for the DC44 and DC45 together, so you're probably fine.

      You may want to take the battery to a Batteries Plus or such - sometimes a battery will show voltage just fine, but choke once there's a load on it. They have the gear to tell (same as with car batteries)

      Good Luck

      Apr 11, 2015 | Dyson Vacuums

      1 Answer

      How do i replace dyson DX5 battery


      Hi there, it's Jack at Dyson.

      Depending on the age of your particular DC44 machine, the battery will be held in place either by a round silver clip, or fixed in place by two screws.

      If you have the version with the clip, simply pressing this will allow
      the battery to be removed and replaced. The new battery will clip into place.

      If you have the version with the two screws, you would need to undo these to remove the battery. One screw is above the charger connection on the handgrip, and the other is behind the washable pre-filter. To access the screw behind the pre-filter, please follow the steps to remove the filter shown in our filter washing video guide:

      If you'd like any further help or advice with this, you're welcome to get in touch with our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Feb 15, 2015 | Dyson Vacuums

      1 Answer

      How do fit dyson dc44 battery


      Hi there, it's Jack at Dyson.

      Depending on the age of your particular DC44, the battery will be held in place either by a round silver clip, or fixed in place by two screws.

      If you have the version with the clip, simply pressing this will allow
      the battery to be removed and replaced. The new battery will clip into place.

      If you have the version with the screws, you would need to undo these to remove the battery. One screw is above the charger connection on the handgrip, and the other is behind the washable pre-filter. To access the screw behind the pre-filter, please follow the steps to remove the filter shown in our filter washing video guide:


      If you'd like any further help or advice with this, you're welcome to get in touch with our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Feb 15, 2015 | Dyson DC44 Animal Cordless Vacuum Handheld...

      1 Answer

      Roomba 630 dead or other issue?


      On your operators manual there is a number u can call for cust support. If not then take back for swap out.

      Dec 12, 2014 | Roomba iRobot 630 Vacuum Cleaning Robot

      1 Answer

      Dyson DC44 Animal - after recharging battery, motor won't start?


      Do not leave it to recharge overnight! Try recharging it again but just for the time it needs, and then unplug. Then try vacuuming.
      This worked for me when I had the same problem.

      Jun 28, 2014 | Dyson DC44 Animal Cordless Vacuum

      1 Answer

      Irobot roomba won't work


      This message sometimes happens when it\'s jammed or caught. I would open it up and really clean everything out to make sure the brushes are not jammed. Also pop out the ball white/black wheel at the front and remove all the hair around the axle for this.



      This almost sounds like something caught in the wheels and gears. String and the like can get caught in there. The easiest thing is to find the end of the string and try to unwind it in the direction reverse to what it caught in. I tried taking the whole Roomba apart one time, it was tough, so I don\'t recommend it unless you are very mechanically minded. FYI to everyone with a Roomba, I knew someone who expected theirs to pick up random dry cat and dog poop around the house. No vacuum can do this.

      May 13, 2014 | iRobot Roomba 530 Robotic Vacuum

      1 Answer

      Information display is faded and can barely read it, what is the proplem?


      Often this happens when the display is not receiving the voltage it is designed for. It's common for battery fueled devices have displays loss readability. My guess in your case however is if the battery was on it's way out you would have noticed it long before the dimming of the display.

      You can take it to an electronic repair place, or contact the company and see if they might swap it out (depending on age). And if you are a tried and true DIY guy open it up and put an ohm meter on each connection, looking for a break or more likely a cold solder joint.

      Sorry I am out of silver bullets for the VZ-11.

      May 02, 2014 | Neato XV11 Vacuum

      1 Answer

      Lcd screen not working


      Even though I own a XV21 they forwarded this to me. You have replaced the battery with, I assume, a new one. So start with the charging system. First check the plug and other wiring. Pick up an inexpensive VOM meter. Harbor Frieght might be a good place to start your shopping. You can check the AC line for a break with the ohm setting. Be sure it's deenergized (unplug) :) Then check the output voltage (DC setting). If the output is up to spec then I'd guess it's something internal, and probably beyond the ability of an end user. Oh, and if you know someone with a machine which takes the same battery try charging yours on the friends charger, and swap out the batteries to see what happens.

      Mar 30, 2014 | Neato XV11 Vacuum

      Not finding what you are looking for?
      Dyson DC44 Animal Digital Slim Cordless Vacuum Cleaner Logo

      745 people viewed this question

      Ask a Question

      Usually answered in minutes!

      Top Dyson Vacuums Experts

      AskDyson
      AskDyson

      Level 3 Expert

      2572 Answers

      Les Dickinson
      Les Dickinson

      Level 3 Expert

      18409 Answers

      Samyfam
      Samyfam

      Level 3 Expert

      379 Answers

      Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

      Answer questions

      Manuals & User Guides

      Loading...