Question about Dyson DC44 Animal Digital Slim Cordless Vacuum Cleaner
How do I swap the batteries?
Hi Mike, it's Jack at Dyson.
Our cordless vacuums including DC44 Animal now include a fixed battery which is not designed to be removable in everyday use. As DC44 offers a runtime of up to 20 minutes of high, constant suction, we've found Dyson owners don't usually need an additional battery to complete cleaning tasks.
The battery is removable if it ever needs to be replaced, but we would advise against attempting to swap the batteries in normal use as the machine isn't designed to be used in this way.
For further advice I'd encourage you to contact our Support team directly - you can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).
Dyson Online Customer Support
Posted on Nov 27, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Your DC28 is equipped with Airmuscle™ technology, which allows you to raise or lower the brushbar to suit the flooring you're trying to clean. You should be able to make your DC28 easier to push by changing the setting of the carpet height selector. You can find out how to adjust this in the user guide included with the cleaner. In case you don't have yours to hand, here's an online copy:
By raising the brushbar, you should be able to reduce the force needed to push and pull the cleaner. If you've tried this, it may simply be the powerful suction which is making it feel a little heavy to use.
If you're still concerned, please get in touch with us free on 1866MYDYSON or email askdysonUS@dyson.com. One of our experts will be happy to answer your questions.
Dyson Customer Service
Posted on Jul 25, 2011
SOURCE: I put a new battery
Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.
Alternatively, we could arrange to have the cleaner returned to us for further inspection.
In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.
Dyson Customer Service
Posted on Aug 01, 2011
Tips for a great answer:
Mar 21, 2016 | Dyson DC44 Animal Handheld Vacuum Cleaner
Apr 11, 2015 | Dyson Vacuums
Feb 15, 2015 | Dyson Vacuums
Feb 15, 2015 | Dyson DC44 Animal Cordless Vacuum Handheld...
Jun 28, 2014 | Dyson DC44 Animal Cordless Vacuum
May 13, 2014 | iRobot Roomba 530 Robotic Vacuum
May 02, 2014 | Neato XV11 Vacuum
Mar 30, 2014 | Neato XV11 Vacuum
Jan 17, 2014 | Dyson DC44 Animal Digital Slim Cordless...
745 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: