Question about Samsung Refrigerators

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Water dispenser not working. water is reaching the ice maker which is working. Problem appears to be between th pipe at bottom of door and the actual dispensr

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  • Expert
  • 479 Answers

It is more likely frozen inside the door stopping water frtom flowing

Posted on Nov 22, 2013

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6ya6ya
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Posted on Jan 02, 2017

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watugot
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SOURCE: frigidair frs22zrf side by side w/ front ice and water

From what you are describing, it sounds like you need a valve. Another common thing I run into is the cooling tank inside the fridge freezing. This will usually affect water through the door only. Remove the crispers and you should see a large coil of plastic water line attached to the back wall of fridge. You can check to see if it is frozen by blowing through it from the end of the line you removed from valve. BEWARE, if you blow through it, water will come out dispenser if line is not frozen. Have a towel at front of fridge.

Posted on Oct 03, 2007

  • 1 Answer

SOURCE: Jenn Air JCD2389GES ice dispenser problem

my ice maker is not making ice.

Posted on Mar 26, 2008

toolkits
  • 1099 Answers

SOURCE: water does not dispense thru my whirlpool

Hello,


Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.

Hope this helpout......

Posted on Aug 04, 2010

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1 Answer

My new refrigerator's ice maker and water dispenser doesnt work


Since this is a brand new unit, I wouldn't waste the time or money troubleshooting it yourself; contact the place you purchased it from and exchange it.

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Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

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1 Answer

It makes no ice cubes, but water still comes through door dispenser. Why? There appears to be no water getting to the ice making mechanism, however water is still coming out the door dispenser.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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1 Answer

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The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the tube.. You can take the water line off the valve and watch to see if it drips.

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.


Aug 30, 2009 | Refrigerators

1 Answer

Ice maker stopped working, though the water spigot still works from the door dispenser. How do I troubleshoot this problem?


On the back and near the floor there is a water control valve. One side controls water to the dispenser and the other is for the ice maker. Need to test the one that goes to ice maker first by checking the solenoid coil with an ohm meter or put household voltage to it and it should open and send water up to ice maker. If not there then check the pipe coming into freezer from outside for freezing water in pipe. We will go further when you are ready. Let me know when you are able to do these things, I will be here, Thanks, Sea Breeze

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1 Answer

Ice maker and now water dispenser does not work


Do you get water to the connector at the bottom of the freezer door ? if you do then the water pipe in the door is probably frozen - read new door ! if not then check thw electrical connector at the bottom of the freezer door as they have a habit of corroding.

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1) Electric Water valve check up.
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My new refrigerator's ice maker and water dispenser doesnt work


Its probably way too late, but ours was delivered / came with the water pipe being crushed at the front right at the bottom of the fridge/freezer. So I would check the full length of this small diameter pipe.

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If you access the ice container and remove any partially melted ice - maybe the ice maker will work. We had a similar problem. We opened the ice reservoir and discovered ice cubes that had partially melted together. Once we removed those, the ice maker and water dispenser returned to normal. Now we check every so often.

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