Question about Maytag Neptune MLE2000A Front Load Stacked Washer / Dryer

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Where does the detergent go?

I feel silly asking this question. Where does the soap go into the machine? We just bought a house that came with this washer/dryer combo. It doesn't include the manual and we've not used a front load washer before. Where on earth do we insert the detergent? We've been putting it in the fabric softener dispenser, but that doesn't always seem to drain. I don't think we are washing our clothes properly. Where does the detergent need to be placed??? Thank you immensely. As I said, I feel silly asking this.

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  • 125 Answers

Lift up the cap on the middle of the bit that is in the middle under the lid

Posted on Nov 22, 2013

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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jsrock516
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SOURCE: Fabric Softener Won't Dispense

The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Posted on Feb 11, 2008

  • 1 Answer

SOURCE: MAH8700AWW - No Fabric Softener

Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
http://www.servicematters.com/maytag_library/docs/16026126.pdf

Posted on Dec 08, 2009

5jams
  • 1 Answer

SOURCE: Neptune stackable washer...

Washer gets stuck on the rinse cycles & then shuts off

Posted on Apr 13, 2013

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Emaily,

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Silly question - where do you add the detergent?


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Hi,
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Alright, the problem you are having is without a doubt one of two things.
Too much soap will trigger this fault code. That is also going along with a "drain time too long" code. You have a general code. Not specific to one thing. Too much suds is causing the machine to take too long too drain. That is the reason for the irregular code.
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Be sure you are using only HE detergent in the machine to reduce the amount of suds.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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If it is still under warrenty it's time to make the call. If not then it may be time to consider whether it's more cost effective to repair or replace. Unfortunatly you won't be able to fix this and sometimes even the repairman can't. You can always utilize our Repair Directory if you decide to go in that direction.

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