Question about Grilling
The fan comes on and will not go off - it comes on with elements and not with the grill
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Posted on Jan 02, 2017
It is inconceivable to me that large manufacturers like Jenn-Air and Nexgrill can jointly make and sell an expensive grill and then completely abandon the consumer. I purchased an Jenn-Air 740-0142 LPG and like so many wanted to convert to nautural gas which requires a larger gas orifice. I spent a month on the internet and phone calling Jenn-Air and finally Nexgrill who actually manufactured the unit in China. The Jenn-Air and Nexgrill serial numbers are the same. the 740 prefix is LPG and the 750 prefix is natural gas. After three calls to Nexgrill I found a manager who actually acknowledged making Jenn-Air but declined selling me parts for it as I believe they have product liability concerns. I call back as a Nexgrill owner and finally ordered natural gas orifices at $10.00 each. The shipment never showed up. Calling back again I was told that they really didnt really have any orifices in stock but could sell me the entire replacement gas valve for $28.00 which I purchased. The valves actually arrived on the shipping receipt was from The Grill Services in City of Industry 909-718-6128 www.grillservices.com . Part number 750-0141/142/593/594.
Forget about pirates in Somalia... we have them right here. Shame on you Jenn-Air and Nextgrill.
Posted on May 31, 2009
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