Question about Fellowes DM 1200 CT Shredder

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The red and green light are on and the blades won't rotate

I have not used this shredder in over a month. I tried reaseating the shredder and turning it off and on. I also pushed the jam buster button.

Posted by Anonymous on

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Posted on Jan 02, 2017

fellowesrep
  • 102 Answers

SOURCE: Red Light on, but no jam

Your problem is probally with the safety interlock switch on your machine. On the PS-65c It is located on the right hand side of the unit. There will be a tab of plastic on the inside lip of the basket that goes into a slot on shredder head. If plastic piece is bent or broken machine will not operate. If it does not appear broken make sure when you put shredder head on that it fits flush all the way around on the basket. If none of this helps contact Fellowes Customer Service at 1-800-945-4545 and we will be glad to assist you further.

Posted on Mar 02, 2008

JayBlair
  • 328 Answers

SOURCE: Unjamed, but jammed light remains on and won't shred

Most likely the PC board has gone bad. It will cost over 100.00 from fellowes.

Posted on Jan 12, 2009

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